ATM Field Technician - Install, Repair & Program

Brink's Incorporated.; Detroit (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Brink's Incorporated is seeking an ATM Technician in the Detroit, MI area to support ATM operations, programming, assembly, repair, cash loading and installation. The role requires attention to detail, excellent customer service, and experience in ATM service and/or cash operations.

You will visit sites to repair/install ATMs, program machines, repair parts, document activity in the PAI system, and perform preventative maintenance.

Qualifications

• High School diploma or equivalent required.
• Must be at least 21 years of age.
• Ability to prioritize and complete assignments in a timely and accurate manner.
• Clean driving record and a valid MI driver's license.
• Demonstrated ability to maintain confidentiality relating to sensitive information.
• Must be willing to work some overtime, weekends, and holidays if needed.
• Experience with ATM's preferred.

Responsibilities

• Make on-site visits to locations to repair or install ATM equipment.
• Program ATM's unassisted or with assistance from Technical Support.
• Repair and Test ATM parts.
• Install, repair or replace ATM signage in customer locations.
• Document activities within the PAI system.
• Perform preventative maintenance on ATMs as assigned.
• Managing parts inventory on assigned service vehicle.
• Driving vehicles from a minimum of 5 days per week, in accordance service calls as they are dispatched/assigned.
• Other field and service work as business needs present themselves, within your scope of practice.

Skills

Customer Focus

Functional / Technical Skills

Integrity and Trust

Interpersonal Savvy

Learning on the Fly

Perseverance

Problem Solving

Situational Awareness

Time Management

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Brink's Incorporated is seeking an ATM Technician in the Detroit, MI area to support ATM operations, programming, assembly, repair, cash loading and installation. The role requires attention to detail, excellent customer service, and experience in ATM service and/or cash operations.

You will visit sites to repair/install ATMs, program machines, repair parts, document activity in the PAI system, and perform preventative maintenance.