Atlassian Technical Consultant

Isos Technology; Tempe (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Isos Technology is seeking a dynamic Technical Consultant (Engineer) to work directly with clients for effective deployment of Atlassian products and services. You will act as a subject matter expert on Atlassian tooling and lead architecture, DevOps, and delivery efforts across on-premises and cloud environments.

The role requires strong collaboration with internal teams and clients, mentoring peers, and continuous improvement of delivery processes to maximize client value.

Qualifications

• 5+ years in a technical operational environment.
• Experience configuring and scripting for various operating systems.
• Proven ability to troubleshoot complex systems with multiple components.
• Experience with authentication/directory services like LDAP, Crowd, OAuth, and SAML.

Responsibilities

• Serve as Atlassian SME; advise on products, technologies, and best practices.
• Provide advanced Jira/Confluence/Bamboo support and automation scripting.
• Design and deploy highly available Atlassian environments (Linux/Windows).
• Configure and tune relational databases and integrate with auth/directories.
• Develop standardized processes; coach and mentor teammates.
• Engage with clients to identify needs and craft strategic roadmaps.

Skills

Client communication

Team mentorship

Time management

Stakeholder management

Tools

Jira

Confluence

Bitbucket

Bamboo

Crowd

PostgreSQL

MySQL

SQL Server

Oracle

Active Directory

LDAP

OAuth

SAML

Bash

Python

REST APIs

Ansible

Puppet

Chef

Terraform

CloudFormation

Job description

Isos Technology is looking for an energetic and personable professional to join our team. The right candidate will be a team player who effectively builds relationships both inside and outside the organization. He/she is dedicated to meeting the expectations and requirements of our clients and consultants. ThisTechnical Consultant (Engineer)works directly with clients for effective deployment of Isos Technology products and services. This individual is a self-starter who values team input and is willing to give input for the betterment of the team.

Responsibilities

Atlassian Expertise & Solution Delivery

• Serve as a subject matter expert on Atlassian tools, advising client on products, related technologies, and Isos best practices, guidelines, and recommendations.
• Provide advanced support for end-user activities, including Jira workflow scripting/automation, Confluence content authoring, and Bamboo build plan creation.
• Understand client business requirements, integrations, and system architecture to recommend continuous improvements.
• Design and build sustainable, enterprise-grade solutions that can be successfully transitioned to client teams.

System Architecture, Infrastructure & Integrations

• Design and deploy highly available Atlassian environments (primarily Linux, occasionally Windows), including Jira, Confluence, Bitbucket, Bamboo, Crowd, and related tools.
• Author and maintain best practices for both on-premises and cloud-based Atlassian environments.
• Configure, maintain, and tune relational databases (PostgreSQL, MySQL, SQL Server, Oracle).
• Integrate Atlassian tools with authentication and directory services (Active Directory/LDAP, Crowd, OAuth, SAML).
• Work within complex networking environments and apply core enterprise networking concepts.

DevOps, Automation & System Reliability

• Utilize version control systems (Git).
• Write and maintain system administration scripts (Bash, Python).
• Implement and enhance automation tooling to improve delivery efficiency.
• Use automated security testing platforms to audit and secure applications.
• Ensure deployments follow best practices for security, performance, and reliability.

Process Development, Team Enablement & Delivery Excellence

• Develop, document, and implement standardized processes and technical instructions.
• Continuously refine delivery processes for efficiency and scalability.
• Provide coaching, guidance, and mentorship to strengthen team capabilities.

Client Consulting, Strategy & Business Growth

• Communicate effectively with clients across industries and technical skill levels.
• Facilitate stakeholder discussions to identify needs, challenges, and opportunities.
• Collaborate with clients to create strategic roadmaps demonstrating ongoing value.
• Build strong client relationships and act as a trusted advisor.
• Identify opportunities to expand services and increase client value.
• Support clients in adopting best practices and evolving their Atlassian ecosystem over time.

Requirements

• 5+ years experience and/or expert knowledge of working in a technical operational environment
• Experience configuring and scripting for various operating systems
• Proven ability to troubleshoot complex systems that include multiple components
• Experience with configuring, and integrating with authentication / directory services like Active Directory (LDAP), Crowd, OAuth, and SAML
• Experience supporting and working with relational databases
• Experience with third-party and custom application installation, configuration, and/or support
• Experi nce scripting using REST APIs
• Ability to conduct yourself professionally and in accordance with Isos\' values
• Ability to effectively manage time and expectations with internal resources and clients
• Ability to manage multiple clients and issues simultaneously
• Ability to communicate effectively (both orally and in writing) for technical and business operations audiences
• Ability to function on a highly collaborative team of fellow engineers as well as front end application admins

Preferred Experience

• Deploy Atlassian applications via configuration management tools such as Ansible, Puppet, or Chef, and infrastructure as code tools such as Terraform and CloudFormation
• Experience configuring and working within various deployment environments, including bare-metal, virtual machines, and public clouds (e.g AWS)
• Experience with Atlassian Forge

Isos Technology partners with organizations to streamline, optimize, and modernize the way they work. As an Atlassian Platinum Solution Partner, our solutions combine Atlassian technology, industry expertise, and operational best pra