Atlassian Subject Matter Expert

AnaVation LLC; Colorado Springs (CO); Remote; USD 90,000 - 130,000; Full time

Job summary

An innovative firm is seeking a Senior Subject Matter Expert in Atlassian tools to lead the configuration, customization, and support of Jira, Confluence, Bitbucket, and Bamboo. This pivotal role involves optimizing performance and enabling seamless integration within DevOps ecosystems. The ideal candidate will possess deep technical knowledge and leadership experience, focusing on improving collaboration and productivity in Agile environments. Join a dynamic team where your expertise can make a significant impact on enterprise solutions while enjoying a mostly remote work setup with occasional travel to client locations.

Qualifications

• 7+ years of hands-on experience with Atlassian tools at the enterprise level.
• Experience in managing and customizing Atlassian products for large organizations.
• Demonstrated experience in integrating Atlassian tools with other enterprise systems.

Responsibilities

• Lead the configuration and support of Atlassian tools across the enterprise.
• Participate in all phases of software development with emphasis on planning and testing.
• Provide technical knowledge and analysis for complex problems.

Skills

Atlassian Tool Suite (Jira, Confluence, Bitbucket, Bamboo)

Agile Methodologies (Scrum, Kanban, SAFe)

Technical Analysis

Integration of CI/CD Pipelines

Education

Bachelor's Degree in Computer Science

Master's Degree in Information Systems

Tools

Jira

Confluence

Bitbucket

Bamboo

Job description

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Be Challenged and Make a Difference

In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.

Description of Task to be Performed:

Come join our growing team and make a difference every day! AnaVation is seeking a highly experienced Senior Subject Matter Expert (SME) in Atlassian tools to lead the configuration, customization, and support of Jira, Confluence, Bitbucket, and Bamboo across the enterprise. This role is pivotal in supporting tool governance, optimizing performance, and enabling seamless integration with broader DevOps ecosystems. The ideal candidate will bring deep technical knowledge, leadership experience, and a passion for improving enterprise collaboration and productivity through Atlassian solutions preferably in federal government environments following Agile processes using the SAFe framework.

Key responsibilities include:

1. Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences
2. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation
3. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases
4. Applies principles, methods, and knowledge of the functional area of capability to specific requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions
5. Experience working in an Agile organization using Scrum, Kanban, Jira, Confluence, and SAFe

This position is mostly remote but may potentially require occasional trips to our customer location in Clarksburg, WV. Remote status is expected to continue but is subject to change according to the direction of the customer.

Required Qualifications:

1. Education: A bachelor’s or master’s degree in computer science, Information Systems, or a related technical field, preferred. In lieu of degree, minimum of 11 years relevant experience required
2. Experience: 7 years
3. Required Skills/Certs:
4. Seven years of hands-on experience with the Atlassian tool suite (e.g., Jira, Confluence, Bitbucket, Bamboo) at the enterprise level, including configuration, administration, and troubleshooting
5. 5 years' experience in managing, configuring, and customizing Atlassian products for large organizations, ensuring scalability, performance optimization, and adherence to enterprise best practices
6. Demonstrated experience in integrating Atlassian tools with other enterprise systems (e.g., CI/CD pipelines, version control systems) and automating processes using tools such as Jira Automation, scripts, and REST APIs
7. Demonstrated 2 years of experience in leading a team of administrators and providing tiered support for Atlassian tools, managing user permissions, security configurations, and ensuring the tools are aligned with organizational requirements and workflows
8. Required Clearance: This position requires an active Secret clearance