Atlassian Solutions Engineer

Yeo & Yeo HR Advisory Solutions; Seattle (WA); On-site; USD 85,000 - 115,000; Full time

Job summary

Oxalis is seeking an Atlassian Solutions Engineer to bridge sales and delivery, shaping how clients adopt better ways of working across IT, software development, and business. You will design solutions spanning enterprise strategy, service management, and enterprise work management, explaining architecture to IT leaders and executives alike.

You will collaborate with Account Executives and consulting teams, deliver tailored demos, and stay current on Atlassian capabilities, tooling, and best

Qualifications

• Experience in presales or solutions engineering for SaaS or enterprise software.
• Demonstrated ability to translate customer needs into scalable architectures.
• Strong presentation and storytelling skills for technical and executive audiences.
• Experience designing demonstrations and solution narratives.
• Knowledge of Agile, ITSM, and DevOps practices.
• Familiarity with enterprise work management and portfolio alignment.
• Ability to work with cross-functional delivery teams.

Responsibilities

• Partner with Sales to qualify opportunities and shape solution strategies.
• Lead discovery sessions across IT, engineering, and business teams.
• Design and deliver tailored demonstrations across Atlassian platforms.
• Translate customer needs into scalable solution architectures spanning Agile, ITSM, and EWM.
• Articulate value of modern ways of working linking portfolio, DevOps, and service management.
• Provide technical validation throughout the sales cycle.
• Collaborate with delivery teams to ensure presales to implementation continuity.
• Contribute to RFP/RFI responses with clear solution approaches and technical detail.
• Stay current on Atlassian capabilities and marketplace trends.

Skills

Presales experience

Atlassian product expertise

Agile/ITSM/DevOps

Solution design

Communication skills

Problem framing

Multitasking in fast-paced env

Tools

Jira

Confluence

Jira Service Management

Job description

About Us

Oxalis is a consulting and technology partner that supports high‑stakes, high‑security, and highly complex organizations. We work with life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers whose missions are critical to fail. As a Platinum Solution Partner for Atlassian and a trusted systems integrator for IFS, we specialize in secure cloud transformation, IT service management, ERP modernization, and operational strategy for compliance‑heavy environments.

About the Role

As an Atlassian Solutions Engineer, you will play a critical role in shaping how clients envision and adopt better ways of working across IT, software development, and business. You will operate at the intersection of sales and delivery, partnering with Account Executives and consulting teams to design solutions that span enterprise strategy, service management, and enterprise work management. The role requires both technical depth and strong business acumen; you should be comfortable white‑boarding system architecture with IT leaders while guiding executives through operating‑model transformation.

Key Responsibilities

• Partner with Sales to qualify opportunities, understand customer challenges, and shape solution strategies aligned to business outcomes.
• Lead discovery sessions focused on workflows, operating models, and tooling across IT, engineering, and business teams.
• Design and deliver tailored demonstrations and solution narratives across Atlassian platforms (Jira, Confluence, Jira Service Management, etc.).
• Translate customer needs into scalable solution architectures spanning Agile delivery, ITSM, and enterprise work management.
• Articulate the value of modern ways of working: connecting portfolio management, DevOps, and service management into a cohesive story.
• Provide technical validation and guidance throughout the sales cycle, ensuring solutions are feasible, scalable, and aligned to best practices.
• Collaborate closely with delivery teams to ensure continuity from presales to implementation.
• Contribute to RFP/RFI responses with clear, structured solution approaches and supporting technical detail.
• Stay current on Atlassian capabilities, marketplace ecosystem, and evolving trends in work management and service delivery.

About You

• Demonstrated experience in presales, solutions engineering, or consulting within SaaS or enterprise software.
• Strong experience with Atlassian products (Jira, Confluence, Jira Service Management) and their application across IT, software, and business teams.
• Working knowledge of Agile, ITSM, and/or DevOps practices and how they translate into tooling and workflows.
• Experience designing and presenting solutions that connect technical capabilities to measurable business outcomes.
• Strong communication and presentation skills, with the ability to engage both technical stakeholders and executive audiences.
• Ability to structure ambiguous problems into clear solution approaches.
• Comfort managing multiple opportunities and priorities in a fast‑paced environment.

Nice to Have

• Experience working in a consulting, professional services, or client‑facing environment, with exposure to delivering solutions across multiple customers or industries.
• Hands‑on experience configuring or administering Atlassian Cloud or Data Center environments.
• Understanding of integration patterns, APIs, and the Atlassian Marketplace ecosystem.
• Experience supporting clients in complex or regulated environments, such as:
  • Public Sector or Defense.
  • Manufacturing or Aerospace.
  • Energy and Utilities.
  • Healthcare or Life Sciences.
• Relevant certifications, such as:
  • Atlassian Certified Professional (ACP).
  • ITIL Foundation or equivalent ITSM certifications.
  • Agile certifications (CSM, SAFe, PMI-ACP, etc.).
  • Cloud certifications (AWS, Azure, GCP).

Why Work for Us?

Join Oxalis and be part of a team that transforms how regulated industries operate through cutting‑edge solutions. Our leadership focuses on driving innovation and owning your impact, our culture emphasizes empathy and a people‑first mindset, growth is constant, quality defines everything we deliver, and curiosity fuels our drive to solve complex challenges.

Equal Opportunity Statement

Oxalis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary

The posted salary range for this position is $85,000‑$115,000.