Atlassian SME: Jira/Confluence Data Migrations Lead

Sabel Systems Technology Solutions; Beavercreek (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Sabel Systems in Beavercreek, OH is seeking a qualified Jira/Confluence/Jira Service Management specialist to migrate data from on-prem Atlassian Data Center Edge to a Microsoft Azure environment and to collaborate with customers via MS Teams or email. The role involves configuring workflows, automations, plans, and Confluence/pages, while ensuring support SLAs and knowledge sharing across teams.

US Citizenship and ability to obtain Secret clearance are required, with 5+ years of JSM experience

Qualifications

• US Citizen with ability to obtain minimum of Secret level security clearance
• Strong spoken and written English skills
• 5+ years of Jira/Confluence/Jira Service Management (JSM) experience
• 3+ years doing Atlassian Data Migrations
• Use Adaptavist ScriptRunner in creating workflow customizations, field behaviors, custom listeners, and automations
• Create Jira Query Language (JQL) and Confluence Query Language (CQL) filters
• Strong experience troubleshooting and explaining Jira/Confluence/JSM
• Proficient MS Office 365 User
• Ability to travel approximately 1 week per quarter - up to 10% of the time

Responsibilities

• Migrate data from Atlassian Data Center Edge to an Atlassian Data Center Microsoft Azure environment
• Collaborate directly with customers over MS Teams or email to understand concerns with Jira/Confluence/JSM and help troubleshoot configurations
• Configure simple Jira workflow, issue types, board filters, custom screens, fields, components, swimlanes, boards, and permissions
• Build Jira and Jira Service Management custom automations
• Configure Jira Plans/Roadmaps
• Create Confluence pages, dashboards, metrics, and document repositories
• Create Confluence macros to help customers develop dashboards and metrics
• Explain the utility of Jira Kanban vs Scrum boards
• Use ScriptRunner for workflow customizations and automations
• Create JQL/CQL filters
• Adhere to SLAs and maintain timely communication with customers
• Maintain troubleshooting documentation in Confluence for knowledge sharing
• Research potential solutions on Atlassian community or web
• Create how-to guides or presentations for customers or management
• Coordinate meeting times with customers and join calls on MS Teams
• Attend daily stand-ups and sprint events on-time
• Maintain professional communications with customers and team members
• Conduct remote/in-person Jira/Confluence/JSM demonstrations as required
• Manage daily tasks in Jira board and SharePoint or JSM ticketing system

Skills

Jira Admin

Confluence

Jira Service Management

Atlassian Migrations

ScriptRunner

Education

Bachelor's Degree

Tools

Atlassian Data Center

MS Teams

SharePoint

Job description

Sabel Systems in Beavercreek, OH is seeking a qualified Jira/Confluence/Jira Service Management specialist to migrate data from on-prem Atlassian Data Center Edge to a Microsoft Azure environment and to collaborate with customers via MS Teams or email. The role involves configuring workflows, automations, plans, and Confluence/pages, while ensuring support SLAs and knowledge sharing across teams.

US Citizenship and ability to obtain Secret clearance are required, with 5+ years of JSM experience