Atlassian Platform Manager

Solifi

United States

On-site

USD 110,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Life & AD&D

Disability Insurance

EAP

401K

Job summary

Solifi Minneapolis seeks an Atlassian Platform Manager to own Jira, Jira Service Management, and Confluence, guiding how teams work across the company.

You will collaborate with Product, Engineering, Support, Services, and IT to configure, automate, and govern the Atlassian ecosystem, driving efficiency and ROI. This full-time role emphasizes platform leadership, governance, dashboards, and vendor management.

Qualifications

5+ years in Atlassian platform ownership and administration in a mid-to-large enterprise.
Experience designing Jira workflows, automation rules, and third‑party integrations.
Governance standards and platform health improvements in multi‑team environments.
Experience building operational reporting and dashboards for cross-functional stakeholders.
Experience managing SaaS vendor contracts, licensing, and renewals – Atlassian preferred.
Strong consultative skills to gather requirements and recommend solutions.
Excellent written and verbal communication, with leadership presentation experience.
Bachelor’s degree in Information Systems, Business, or related field (or equivalent).

Responsibilities

Own Jira, Jira Service Management, and Confluence configurations and admin tasks.
Design and maintain Jira workflows, automations, and integrations.
Enforce governance standards and monitor platform health and upgrades.
Build dashboards and reports for throughput, SLAs, and operational health.
Manage Atlassian licensing, renewals, and vendor relationships.
Partner with Product, Engineering, Support, Services, and IT to align needs.

Job description

Vacancy Name

Atlassian Platform Manager

Vacancy No

VN1027

Job Title

Atlassian Platform Manager

Work Location City

Minneapolis

About Solifi

Solifi deliver a solid financial technology foundation for equipment, working capital, wholesale, and automotive finance firms. At Solifi, we believe that commerce is only as strong as the system it runs on. Our mission is to reshape finance technology by bringing together proven solutions into a singular powerful technology platform designed to help protect and scale financial organizations. We guard our customers by being precise and reliable, we guide their success by combining powerful technology with proven expertise, and we help them grow by unleashing their potential.

About the Team

Enterprise Operations is the engine that helps Solifi scale. We bring together technology, systems, data, and operational excellence to create the foundation that enables every part of the business to succeed. Working across functional boundaries, we partner with teams throughout Solifi to simplify complexity, improve decision‑making, accelerate business outcomes, and support strategic growth initiatives. Whether modernizing enterprise platforms, advancing data and AI capabilities, strengthening corporate technology, or integrating newly acquired businesses, we focus on building sustainable, scalable solutions that increase efficiency and create long‑term value. We are a team of problem solvers, builders, and operators who are passionate about turning strategy into execution and helping Solifi achieve its next stage of growth.

About the Position

This role sits within Enterprise Operations and is central to how Product, Engineering, Support, Services, and IT plan, build, and deliver work across the company.
This is not an order‑taking, ticket‑queue role. We're looking for someone who can sit down with a stakeholder group, understand what they're actually trying to accomplish, and recommend the right way to configure, automate, or govern the platform to get them there - even when that means pushing back on the first request that comes in the door. You'll be expected to proactively identify friction, technical debt, and efficiency opportunities across the Atlassian ecosystem rather than waiting to be told where to look.

Role and Responsibilities

Platform Ownership & Administration

Serve as the primary owner and administrator for Jira, Jira Service Management, and Confluence, including instance configuration, schemes, permissions, and user/group management.
Manage the full project and space lifecycle - provisioning, configuration standards, archiving, and decommissioning.
Establish and maintain platform documentation, configuration standards, and admin runbooks.

Workflow Automation & Integrations

Design, build, and maintain Jira workflows, automation rules, and business logic that reflect how teams actually work, not just how they've always configured things.
Own integrations between Atlassian tools and adjacent systems (e.g., Salesforce, Confluence, CI/CD tooling, BI/reporting platforms), partnering with Corporate IT and BI teams as needed.
Evaluate and recommend marketplace apps and automation approaches, weighing maintainability and platform health against short‑term convenience.

Governance & Platform Health

Establish and enforce governance standards for schema design, workflow sprawl, permission models, and naming conventions across projects and spaces.
Monitor platform performance, technical debt, and configuration drift, and drive remediation plans.
Own the Atlassian upgrade, release, and change‑management cadence, including risk assessment for major platform changes.
Monitor usage and own sun‑setting of redundant / un‑used JIRA projects within the tool and manage estate hygiene.

Reporting & Visibility

Build and maintain dashboards, reports, and views that give Product, Engineering, Support, Services, and leadership visibility into throughput, SLAs, and operational health.
Partner with the BI team on data feeds from Jira/JSM into enterprise reporting (e.g., Power BI) to support cross‑functional metrics and executive reporting.

Vendor & Contract Management

Own the Atlassian licensing and contract relationship, including renewals, tier/edition decisions, true‑ups, and cost optimization.
Manage relationships with Atlassian Solution Partners and marketplace app vendors, including SOW review and vendor performance.

Stakeholder Partnership

Act as the primary Atlassian platform partner to Product, Engineering, Support, Services, and IT - translating varied and sometimes competing requirements into a coherent platform approach.
Proactively bring forward recommendations to improve efficiency, adoption, and ROI of the Atlassian ecosystem rather than waiting for requests.

About You

Qualifications

5+ years of hands‑on Atlassian platform ownership and administration (Jira, Jira Service Management, Confluence) in a mid‑to‑large enterprise environment.
Demonstrated experience designing and maintaining complex Jira workflows, automation rules, and third‑party integrations.
Track record of establishing governance standards and improving platform health in a multi‑team, multi‑project Atlassian environment.
Experience building operational reporting and dashboards for cross‑functional stakeholders.
Experience managing SaaS vendor contracts, licensing, and renewals - Atlassian specifically preferred.
Strong consultative skills: able to gather requirements from non‑technical stakeholders, diagnose the underlying business problem, and recommend a solution rather than simply implementing the literal ask.
Excellent written and verbal communication skills, with experience presenting recommendations to cross‑functional and leadership audiences.
Bachelor's Degree in Information Systems, Business, or related field (or equivalent experience).

Preferred Qualifications

Atlassian Certified Professional (ACP) certification(s), such as ACP‑Jira Administrator or ACP‑Jira Service Management Administrator.
Experience in a B2B software or fintech/enterprise SaaS environment.
Experience supporting M&A‑related platform integration or consolidation work.
Familiarity with Power BI or similar BI tools as a consumer/data‑source partner.

Preferred Experience Level

5 years

Preferred Education Level

Bachelor's Degree

Employment Basis

Full Time

Benefits