Atlassian Platform Engineer

appliedis; Alexandria (VA); On-site; USD 100,000 - 150,000; Full time

Job summary

AIS is seeking a Senior Enterprise Atlassian Engineer to support Jira and Confluence administration for a high-visibility national security mission. You will modernize and scale collaboration platforms across multi-enclave environments, partnering with mission, security, IT, and operations teams.

Join AIS to deliver resilient, secure Atlassian solutions and engage with federal public safety objectives while advancing enterprise-grade platforms across environments.

Qualifications

• Active Top Secret clearance.
• Ability to work onsite in Washington, DC (5 days/week).
• Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems.
• Hands-on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management.
• Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance.
• Strong written and verbal communication; excels in stakeholder engagement and cross-team collaboration.
• Familiarity with Agile/SAFe; able to configure tools to reflect best-practice delivery models and ceremonies.

Responsibilities

• Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
• Triage and resolve support tickets—from access requests to advanced configuration changes.
• Improve workflows, fields, dashboards, reports, templates, and permission models.
• Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
• Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
• Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
• Support compliance needs, including ATO documentation, audits, and configuration baselines.

Skills

Code reviews

Mentoring teammates

Stakeholder communication

Distributed/cloud services

Cloud-native services

Tools

Jira

Confluence

JSM

Crowd

PostgreSQL

MySQL

Job description

Why AIS?

When you join AIS, you're joining a mission-driven team that’s passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

• Employee Ownership : Your contributions directly impact the company's success, and you share in its achievements.
• Continuous Learning : Access to resources, training, and mentorship to support your professional growth.
• Inclusive Culture : A workplace where diversity is celebrated, and everyone's voice is valued.
• Mission-Driven Work : Engage in projects that make a meaningful difference for our clients and communities.

What are we looking for?

At AIS, we’re looking for more than just skills - we’re looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

Working@AIS

At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Software Engineer.

Core Knowledge & Skills

Works across multiple languages and platforms, designs and implements architectural decisions, applies design patterns, cloud-native services, IAAS/PAAS/SAAS basics, and secure coding practices (e.g., OWASP Top 10).

Work & Complexity

Performs complex tasks under limited guidance, integrates and troubleshoots distributed or cloud services, and optimizes performanceand........

Quality & Independence

Sets a high bar for code quality, multitasks effectively, owns and corrects errors quickly, and drives continuous improvement.

Teamwork & Communication

Leads code reviews, mentors teammates, and translates technical concepts for non-technical stakeholders.

Consulting & Engagement

Works directly with clients without oversight, writes technical RFP content when needed, nurtures client relationships, and manages routine client concerns.

As your initial project assignment, you will support the unique needs of our client as a Atlassian Platform Engineer.

Join AIS as a Senior Enterprise Atlassian Engineer, supporting enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You'll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives.

Key Responsibilities

• Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
• Triage and resolve support tickets-from access requests to advanced configuration changes.
• Improve workflows, fields, dashboards, reports, templates, and permission models.
• Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
• Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
• Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
• Support compliance needs, including ATO documentation, audits, and configuration baselines.

Required For This Opportunity

• Active Top Secret clearance
• Ability to work onsite in Washington, DC (5 days/week)
• Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems
• Handson experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management
• Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
• Strong written and verbal communication; excels in stakeholder engagement and cross-team collaboration.
• Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
• Familiarity with Agile/SAFe; able to configure tools to reflect bestpractice delivery models and ceremonies.

Nice to Have Skills

• Experience in federal/highsecurity or multienclave environments.
• Experience integrating AIenabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
• Willing to go through CI poly

At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member.

The targeted base salary range for this role is $100,000-$150,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensati