Atlassian Administrator

Forge Business Technology, LLC; Utah; On-site; USD 85,000 - 120,000; Full time

Job summary

Forge Business Technology seeks an Atlassian Administrator to manage Jira and Confluence at Hill Air Force Base, Utah. You will optimize workflows, manage integrations, and ensure secure Jira environments while collaborating with cross-functional teams to support operations.

The role emphasizes maintaining performance, implementing best practices, and delivering Jira-based solutions across departments in a regulated setting.

Qualifications

• 3-5 years in Atlassian administration or related technical role.
• Experience administering Jira Software, Jira Service Management, Confluence.
• Collaborate with cross-functional teams to deliver tailored Jira solutions.
• Familiarity with Jira workflows, permissions and custom fields.
• Ability to create filters/reports with Jira Query Language (JQL).
• Must have or be able to obtain CompTIA Security+ CE certification.
• Must have or be able to obtain a Security Clearance.

Responsibilities

• Administer, configure, and maintain Jira Software, Jira Service Management, Confluence environments.
• Collaborate with technical and non-technical teams to understand project needs and provide Jira solutions.
• Support team collaboration by implementing best practices for Jira usage.
• Create and manage custom workflows, schemes, permissions, and notifications in Jira.
• Assist in integrating Jira with other tools and platforms to improve productivity.
• Monitor Jira performance and troubleshoot/optimize system performance.
• Ensure a secure Jira environment by managing user roles and enforcing security protocols.
• Generate reports and dashboards to track project progress and KPIs.
• Assist in plugin installations, configurations, and updates to enhance Jira functionality.

Skills

Jira administration

Confluence administration

Jira workflows

JQL

Security+ CE

Cross-functional collaboration

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Jira Software

Jira Service Management

Confluence

Job description

Job Description

Job Summary:

We are seeking a collaborative Atlassian Administrator to join our team at Hill Air Force Base, Utah. The ideal candidate will have solid experience in Atlassian administration and a strong willingness to grow and collaborate across teams. This position involves managing, configuring, and maintaining Jira projects and Confluence spaces while working closely with cross-functional teams to support operational success. Ability to obtain or maintain a security clearance is essential.

As a Atlassian Administrator, you will contribute to optimizing workflows, managing integrations, and ensuring the smooth operation of Jira environments in a secure and regulated setting. If you are a team player who enjoys solving problems and supporting innovation, this could be the ideal role for you!

Key Responsibilities:

• Administer, configure, and maintain Jira Software, Jira Service Management, Confluence environments.
• Collaborate with technical and non-technical teams to understand project needs and provide JIRA solutions.
• Support team collaboration by implementing best practices for Jira usage.
• Create and manage custom workflows, schemes, permissions, and notifications in Jira.
• Assist in integrating Jira with other tools and platforms to improve productivity.
• Monitor Jira performance and assist in troubleshooting and optimizing system performance.
• Ensure a secure Jira environment by managing user roles and enforcing security protocols.
• Generate reports and dashboards to track project progress and key performance indicators (KPIs).
• Assist in plugin installations, configurations, and updates to enhance Jira functionality.

Qualifications:

• 3-5 years of experience as a Atlassian Administrator or in a related technical role.
• Experience with Jira Software, Jira Service Management, Confluence administration, configuration, and maintenance.
• Ability to collaborate effectively with cross-functional teams to deliver tailored JIRA solutions.
• Familiarity with Jira workflows, permissions, and custom fields.
• Working knowledge of Jira Query Language (JQL) for creating filters and reports.
• Strong communication skills and the ability to work collaboratively with diverse teams.
• Must have or be able to obtain a CompTIA Security+ CE certification.
• Must have or be able to obtain a Security Clearance (current clearance is a plus).

Preferred Skills:

• Experience with scripting or automation tools (e.g., Groovy, Python, JSON) to automate Jira processes.
• Knowledge of Agile methodologies and tools supporting Agile practices.
• Ability to train team members and end users on Jira best practices.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience.

Company Description

Forge Business Technology is a small, experienced team focused on solving real problems inside complex environments. We support federal and commercial organizations by helping them better understand, manage, and operate their systems, especially where things have become difficult to track, measure, or control.

We partner closely with our customers to improve how their environments function, whether that means bringing structure to scattered processes, increasing visibility into costs and assets, or helping teams operate more effectively day to day. We care about building solutions that actually work in practice, not just on paper.

The company was founded by a veteran with over a decade of hands-on IT experience and a long track record of delivering and leading complex solutions.

We are based in Utah and support programs across the Department of Defense. As we grow, we are looking for individuals who are dependable, capable, and motivated to contribute in meaningful ways, not just fill a role.

If you are someone who prefers solving real problems, working with a high level of trust, and being part of a team where your work matters, you will fit well here.