Jira Administrator - Defense Contractor

4Core LLC; Maryland; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health, dental, and vision insurance

Flexible work arrangements

Job summary

A defense contracting company is seeking an experienced Jira Administrator to support operations in Maryland. The ideal candidate will have over 5 years of experience in Jira administration within the Department of Defense environment. Responsibilities include maintaining Jira instances, configuring workflows per security protocols, and providing technical support. Candidates must possess an active SECRET clearance or the ability to obtain one, as well as a Bachelor's degree in a relevant field. Competitive salary and hybrid work arrangements are offered.

Qualifications

• 5+ years hands-on Jira administration experience in enterprise environments.
• Strong knowledge of Jira workflows and advanced configuration.
• 3+ years experience in DoD defensive cyber operations or similar environment.
• Experience with Atlassian integration and marketplace apps.
• Proficiency in JQL and custom reporting.
• Database management experience (PostgreSQL or Oracle).
• Scripting capabilities (Groovy, Python, or PowerShell).
• 3+ years DoD defensive cyber operations background.
• Familiarity with DoD processes and gov IT workflow.

Responsibilities

• Administer and maintain multiple Jira instances.
• Configure workflows and permission schemes aligned with DoD protocols.
• Provide tier 2/3 technical support for Jira-related issues.
• Integrate Jira with Confluence, Bitbucket, Bamboo and other tools.
• Develop dashboards, filters, and reports for stakeholders.
• Collaborate with DCO teams to optimize requirements and change workflows.
• Design automated workflows to streamline operations.
• Provide tier 2/3 Jira support and user training.

Skills

Jira administration

JQL (Jira Query Language)

Database management

Scripting (Groovy, Python, PowerShell)

DoD defensive cyber operations

Education

Bachelor’s degree in Computer Science or related field

DoDD 8140 IAT-Level II Cybersecurity certification

Atlassian administrator certifications

Tools

Atlassian suite

PostgreSQL

Oracle

ServiceNow

Job description

Location: Maryland (Washington DC Metro Area)
Clearance Required: SECRET (active or ability to obtain)
Experience Level: Mid-Career (5-8 years)

Position Overview

We are seeking an experienced Jira Administrator to support our defense contracting operations. The ideal candidate will bring proven experience from Department of Defense (DoD) defensive cyber operations (DCO) environments and deep expertise in Atlassian ecosystem management. This role requires strong technical skills combined with understanding of defense sector workflows and security requirements.

Key Responsibilities

• Administer and maintain multiple Jira instances supporting classified and unclassified environments
• Configure workflows, custom fields, screens, and permission schemes aligned with DoD security protocols
• Manage user provisioning, groups, and role‑based access controls in accordance with security clearance levels
• Implement and maintain integration between Jira and other Atlassian tools (Confluence, Bitbucket, Bamboo)
• Develop and maintain custom dashboards, filters, and reports for stakeholder visibility

Process Improvement & Support

• Collaborate with DCO teams to optimize requirements management and change management workflows
• Design and implement automated workflows to streamline operations processes
• Provide tier 2/3 technical support for Jira-related issues and user training

Required Qualifications

Security Clearance

• Active SECRET clearance or ability to obtain within reasonable timeframe

Technical Experience

• 5+ years hands‑on Jira administration experience in enterprise environments
• Strong knowledge of Jira workflows, schemes, and advanced configuration
• Experience with Atlassian suite integration and marketplace apps
• Proficiency in JQL (Jira Query Language) and custom reporting
• Database management experience (preferably PostgreSQL or Oracle)
• Scripting capabilities (Groovy, Python, or PowerShell preferred)

DoD/Cyber Operations Background

• 3+ years experience in DoD defensive cyber operations or similar environment
• Familiarity with DevSecOps, Configuration Control Boards, Steering Groups, and general Government IT bureaucracy
• Knowledge of DoD project management methodologies and processes

Preferred Qualifications

• Experience with ServiceNow integration
• Knowledge of Agile/Scrum methodologies
• Previous work supporting classified programs
• Experience with container technologies (Docker, Kubernetes)
• Familiarity with CI/CD pipeline integration

Education & Certifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• DoDD 8140 IAT‑Level II Cybersecurity certification
• Atlassian administrative certifications strongly preferred
• Competitive salary commensurate with experience and clearance level
• Comprehensive health, dental, and vision insurance
• Flexible work arrangements (hybrid remote/on‑site)

This position operates generally in a remote role which involves a high degree of collaboration with cross‑functional teams including cybersecurity analysts, system administrators, and program managers across various DoD organizations.

Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.