Atlanta, Georgia – Community Service Specialist / Rover (Multifamily & Affordable Housing)

Columbia Residential; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time-Off (including your birthday

Job summary

Columbia Residential, Atlanta, GA, is seeking a Community Service Specialist / Rover to manage maintenance, safety, and make-readies across apartment communities. You will lead a small team, supervise repairs, and help oversee budgets while coordinating with the Community Manager.

Ideal candidates will have 3+ years of related experience, HVAC/CPO/EPA credentials preferred, and a strong focus on resident service and asset preservation. A valid driver’s license is required.

Qualifications

• Experience performing general and specialized maintenance across trades.
• Ability to supervise maintenance staff and manage work orders.
• Knowledge of safety policies and on-site safety binder maintenance.

Responsibilities

• Provide prompt, courteous service to residents.
• Schedule on-call emergency maintenance and daily work orders with Community Manager.
• Oversee preventative maintenance and make-readies for units.
• Identify hazards and implement cost-effective maintenance solutions.

Skills

Maintenance operations

Team leadership

Budget management

Safety procedures

Vendor coordination

Preventative maintenance

Education

High School Diploma or GED

Some college or trade school prep

Job description

Atlanta, Georgia – Community Service Specialist / Rover (Multifamily & Affordable Housing)

Atlanta, Georgia,

Columbia Residential is looking for a Community Service Specialist / Rover located in Atlanta, Georgia to become a part of our team! As a member of the Columbia Residential family, you will become an integral contributor to fulfilling the mission and vision of the company.

Position Community Service Specialist: Reports to Regional Service Manager:

POSITION SUMMARY:

The Community Service Specialist / Rover performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Specialist is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community.

JOB SPECIFIC COMPETENCIES:

• Provides service to residents in a prompt, courteous, and professional manner
• Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders
• Follows up on work assignments for efficiency and thorough completion
• Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder
• Makes regular inspections of the community, notifies management of problems and recommends solutions
• Can identify and correct hazardous property conditions that could place the property in a liable position
• Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment
• Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager
• Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals

POSITION QUALIFICATIONS:

Education:

• High School Graduate or General Education Degree (GED) for consideration
• Some colleges or trade schools preferred

Certificates and Licenses:

• HVAC/Freon Recovery Certification
• CPO (Certified Pool Operator) and EPA Universal certificates preferred
• Valid Driver’s License

Experience/Specialized Knowledge:

• Minimum of three (3) years related experience
• Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work

Other Requirements:

• Completion of in-house training within the first 90 days of employment
• Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success
• Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others

The Community Service Specialist / Rover may be required to assist in special projects or activities designated by the Company. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Our Company Culture is Represented by These Core Values
Columbia Residential is the leading property management and Development Company in this region, specializing in the low affordable market. Our Mission Statement is:

• To provide quality affordable housing for low- and moderate-income families.
• To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments.
• To provide the principals and partners a fair return on their efforts and investments.

As a growing company with more than 50 communities in the Atlanta, GA area, we are always looking to add professional and superior Community Leasing Specialists/Leasing Consultants to our management team to align with our Mission Statement and Core Value for the communities we serve.

• Integrity
• Responsibility
• Respect
• Character

If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

Flexible Benefits Options

Because we know that compensation is not your only consideration when making a career decision, Columbia Residential offers a rich and competitive benefits package to our team members.

• Medical Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)