ATL Cargo Office Supervisor

Swissport; Atlanta (GA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport in Atlanta is seeking a Cargo Office Supervisor to oversee warehouse and cargo handling, ensuring timely documentation and regulatory compliance. The Supervisor leads a team during turnarounds and ensures safety and quality in line with company policies.

This role includes supervising staff, managing overtime, maintaining operational standards, and coordinating with airport authorities. A strong emphasis on customer service, safety and teamwork is required.

Qualifications

• Leadership experience, especially supervising staff.
• Clear and effective English communication, both written and verbal.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Supervise staff assignments, attendance, and absences.
• Control overtime and compensation for the team.
• Maintain safety and quality standards across operations.
• Update manuals and documentation for the client and company.
• Coordinate with airport authorities and customers as needed.
• Ensure adherence to SOPs and internal policies.
• Support health, safety and environmental goals at the station.

Skills

Leadership experience

English proficiency

Communication skills

Education

High school diploma or GED

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience."\

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Cargo Office Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo related documentation is prepared timely and accurately, and regulatory requirements are adhered to and executed against appropriately.

The Supervisor is responsible for leading a team during a turnaround / in a specific area / on a specific task while ensuring compliance of safety, security and operational performance in line with policies and brand values.

The expected pay rate is $21.00 - $23.00/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Eligibility Requirement: Candidates who are currently employed by Hallmark Aviation Services are not eligible for consideration for this position.

Your activities

• Supervise/control staff assignment, reporting and absences
• Control of staff overtime and compensation management
• Maintain applicable safety and quality standards
• Maintain, up‑date company’s and customer manuals and documentation
• Keep up to‑date with local emergency plan
• Maintain good relations with customers and airport authorities
• Report any irregularity and take appropriate action
• Attend and contribute to internal meetings
• Comply with company’s Standard Operating Procedures (SOP) and policies
• All other duties as assigned
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

Your profile

• High school diploma or GED equivalent
• Good command of the English language both verbal and written
• Minimum of 2 years leadership experience
• Ability to deal with conflicts
• Strong oral and written communication skills
• Ability to work under pressure
• Customer focus and quality awareness
• High standards in quality and service level agreements
• Must be able to work flexible working hours

What We Offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.comto learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!