ATHLETICS PROGRAM MANAGER

City of Maypearl; Greenville (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Greenville, Texas is seeking a dynamic Athletics Division Manager to lead city-operated youth and adult leagues, clinics, and tournaments. You will oversee operations, revenue generation, and customer service while guiding staff and ensuring programs meet goals.

Experience in budgeting, program development, and tournament recruitment is essential, as is the ability to build partnerships with schools and community groups to drive enrollment and satisfaction.

Qualifications

• Bachelor’s degree in Parks and Recreation, Sports Management, Business Administration, or related field, supplemented by three to five years of supervisory experience and three years of experience directly administering and delivering athletic leagues and programs.
• Experience with organization-operated leagues including registration, staffing, participant service, and financial performance.
• Proven ability to grow leagues/programs and recruit tournaments; track record of measurable results.

Responsibilities

• Supervise employees and provide division leadership within the established supervisory structure.
• Develop strategies to increase league enrollment and participant retention, evaluate results, and take corrective action when goals are not met.
• Direct planning, implementation, and evaluation of City-operated leagues and programs including registration, league design, scheduling, and coach/official arrangements.
• Create, coordinate, market, and sell athletic programs and services; collaborate with schools, coaches, and community partners to recruit participants and teams.
• Recruit tournament directors and event organizers; secure new and returning events through city approvals and develop City-operated tournaments.

Skills

Leadership

Communication

Budgeting

Program development

Recruitment

Data analysis

Education

Bachelor’s degree in Parks and Recreation, Sports Management, Business Administration, or related field

Tools

Recreation software

Job description

Summary:
This position is responsible for the management and administration of the Athletics Division for the City of Greenville, Texas. This includes the development, implementation, evaluation, and growth of City-operated youth and adult athletic leagues, programs, clinics, camps, and tournaments. Oversees revenue-generating athletic services and tournament recruitment. Directly supervises the Athletic Supervisor and remains accountable for division employees, customer service, operating performance, and financial results. Conducts or reviews daily revenue and expense reporting and ensures services meet established division goals.

Essential Functions:

• Responsible for the supervision of employees. Serve as a role model and effectively hire, train, coach, discipline, develop, and evaluate employees within City procedures. Directly supervise the Athletic Supervisor and provide division leadership through the established supervisory structure.
• Develop and implement strategies to increase league enrollment, team participation, and participant retention. Establish measurable division goals, evaluate results, and take corrective action when programs do not meet expectations.
• Direct the planning, implementation, and evaluation of City-operated leagues and programs. Ensure effective registration, league design, team formation, rules, scheduling, coach and official arrangements, participant communication, and season closeout.
• Create, coordinate, implement, market, and sell athletic programs and services. Work with marketing staff, schools, coaches, and community partners to recruit participants and teams, improve satisfaction, and enhance retention.
• Recruit tournament directors, event organizers, and sports organizations. Conduct outreach and site visits, develop proposals, and secure new and returning events through required City approvals. Develop City-operated tournaments as appropriate.

Essential Functions: (continued)

• Evaluate tournament opportunities for facility availability, staffing, revenue, delivery costs, and effects on local programs. Coordinate agreements and commitments within delegated authority and maintain records of prospects, confirmed bookings, and repeat events.
• Assist in preparation of the division budget with projected expenditures and revenues. Administer the approved budget, analyze service charges and delivery costs, monitor payroll, review daily and monthly sales and expense records, and forecast performance to meet established cost-recovery and financial goals.
• Prepare required status and statistical reports. Evaluate participation, retention, program growth, tournament results, and financial performance. Report City-operated programs separately from rentals and independently operated events.
• Oversee a coordinated annual athletic calendar and program planning process, including registration dates and marketing deadlines. Coordinate with the SportsPark Center Manager and Parks Manager on space, site readiness, and maintenance needs. Building and field maintenance remain with the assigned facility and Parks personnel.
• Respond to customer and public inquiries, concerns, and compliments. Conduct or coordinate investigations of accidents and incidents; keep accurate records and recommend improvements. Ensure compliance with applicable operating practices, safety procedures, and City policies.
• Provide oversight of athletics registration, scheduling, and reporting in the recreation software. Maintain operating practices and systems that support division and City strategic and business goals.
• Conduct regular staff meetings, coaching, and education for direct reports. Meet regularly with department leadership and other managers to ensure cooperation, communication, and accountability for daily operations and division results. Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree in Parks and Recreation, Sports Management, Business Administration, or a related field, supplemented by three to five years of supervisory experience and three years of experience directly administering and delivering athletic leagues and programs; OR any combination of education and experience that provides the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.
• Qualifying programming experience must include organization-operated leagues with accountability for registration, league structure, staffing, participant service, and financial performance. Experience limited to facility rentals or reservations for independently operated leagues does not satisfy the direct programming requirement.
• Candidates must demonstrate successful strategies and measurable results in league or program growth and tournament recruitment or development. The direct programming and demonstrated results requirements remain applicable regardless of the combination of education and experience used to qualify for the position.

Knowledge and Abilities:
Knowledge of:

• Youth and adult athletic league operations, programming, activities, and associated services.
• Participant, team, coach, and official recruitment; program development; participation growth; and retention strategies.
• Tournament recruitment and delivery, athletic facility scheduling, and working with contractual employees and event organizers.
• Budgeting, revenue generation, service pricing, expense control, and program evaluation.
• Safe working practices, safe athletic equipment, applicable operating policies, and recreation registration, scheduling, and reporting software.

Ability to:

• Communicate effectively with supervisors, employees, participants, coaches, organizers, and the public; respond professionally to inquiries and complaints.
• Produce desired work outcomes, including quality, quantity, and timeliness; plan and organize work, time, and resources.
• Manage, plan, organize, direct, coordinate, and evaluate subordinate employees; provide daily leadership while maintaining the supervisory structure.
• Develop, operate, evaluate, and grow athletic leagues and programs rather than relying solely on independently operated activities at City facilities.
• Recruit tournaments, build effective partnerships, and secure repeat business.
• Generate revenues and control expenses to meet established division financial goals; analyze program effectiveness and efficiency.
• Collect data, establish facts, draw valid conclusions, solve problems, calculate program and financial measures, and prepare reports and business correspondence.
• Establish effective working relationships and present information to individuals and groups; function effectively when working varying schedules and shifts.

Physical Requirements and Work Environment:

Work requires regular standing, walking, and sitting; computer use; communication with staff and participants; and movement between indoor and outdoor athletic sites. Outdoor assignments may involve heat, cold, and humidity. Program and event areas may be moderately loud. Requires varying schedules, including evenings and weekends, according to league, program, and tournament needs. Job-related lifting and carrying requirements are to be confirmed before posting.