Athletics Event & Guest Services Specialist

California State University, Sacramento; Sacramento (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

California State University, Sacramento's Sacramento State Athletics seeks an enthusiastic Athletics Events & Guest Services Representative to support event operations, guest services, and safety at athletic events in Sacramento. This casual, pool position requires flexibility to work evenings and weekends and to assist with setting up and breaking down venues.

Responsibilities include crowd control, ticket assistance, and delivering exceptional customer service to guests, fans, and participants

Qualifications

• Strong understanding of crowd control and guest services.
• Excellent communication and interpersonal skills.
• Ability to remain calm and handle situations professionally under pressure. Ability to work evenings and weekends.
• Physical capability to assist with event setup/takedown and provide aid to guests with special needs.
• Willingness to work flexible hours, including evenings, weekends, and holidays. Knowledge of athletics venues.
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Responsibilities

• Event setup and takedown.
• Crowd control during events.
• Ticket assistance for guests.
• General guest services.

Skills

Crowd control

Guest services

Communication

Calm under pressure

Flexible hours

Athletics venues knowledge

Job description

California State University, Sacramento's Sacramento State Athletics seeks an enthusiastic Athletics Events & Guest Services Representative to support event operations, guest services, and safety at athletic events in Sacramento. This casual, pool position requires flexibility to work evenings and weekends and to assist with setting up and breaking down venues.

Responsibilities include crowd control, ticket assistance, and delivering exceptional customer service to guests, fans, and participants