Athletic Ticket Sales and Service Account Representative

Robert Morris University; Moon, Northern (VA, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Robert Morris University (RMU) Athletics is seeking an Athletic Ticket Sales and Service Account Representative to learn and grow through group sales, new season ticket sales, and renewals across all ticketed sports. The role offers training, development, and rapid career advancement to senior sales roles and leadership opportunities with added responsibility.

The position requires selling a full menu of ticket products, building community relationships, and working evenings and weekends, with

Qualifications

• Bachelor’s degree in Sports Marketing or related field is required.
• 1+ year experience in a sports selling role; experience with Ticketmaster preferred.
• Comfort with outbound calls and a fast-paced sales environment; strong work ethic and drive to learn.

Responsibilities

• Sell a full menu of ticket products for RMU Athletics events via outbound calls and face-to-face presentations.
• Work evenings and weekends as required and attend home games and events in various capacities.
• Build relationships in the community and expand business with current ticket holders and referrals to drive revenue.
• Plan and execute large-scale group sales initiatives.
• Meet with clients on campus and in community settings; conduct on-site appointments.
• Contact local businesses via calls, appointments, and event-based selling.
• Deliver excellent customer service and cultivate fan relationships.

Skills

Outbound calls

Communication

Relationship building

Sales learning agility

Education

Bachelor’s Degree in Sports Marketing

Tools

Ticketmaster

Job description

Athletic Ticket Sales and Service Account Representative

RMU Athletics Ticket Sales and Service Account Representative position will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Account Representative position will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.

Responsibilities:

• Sell a full menu of ticket products for all RMUticketed Athletics events, via outbound phone calls and face- to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages.
• Must be able to work evenings and weekends, as required. All home games and otherevents hosted by RMU as assigned will be worked in various capacities: prospecting appointments, sales tables, and game events.
• Build relationships in the community and expand business with current ticket holders and cold call new prospects and referrals to drive revenue.
• Build out, plan, prospect and execute large scale group sales initiatives.
• Work in the assigned on campus location on a daily basis as well as go on in person meetings out in the community.
• Contact businesses in the local area via outbound phone calls, appointments and event-based selling.
• Deliver excellent customer service and cultivate relationships with current and future fans.
• Other related duties as assigned

Minimum Qualifications:

• Bachelor’s Degree with concentration in Sports Marketing or a related field is required
• 1+Years experience in a sports selling role, college or professional. Experience working within Ticketmasteris preferred. Experience and success in an inside sales program or ticket sales role preferred.
• Comfort with making outbound phone calls in a professional and friendly manner. Strong work ethic, positive attitude and desire and ability to learn in a fast paced industry. Strong drive to learn the sales process and grow your career rapidly.

Exemption Status: Non-Exempt

Act 153 Clearance Required: No

Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University): No

Required to Pass a Credit Check: Yes

Additional Posting Information: None

Commitment to Diversity:

RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email [e-mail] or call us at [phone] if you require a reasonable accommodation to apply for a job or to perform your job.

Advertised: September 2, 2026 Eastern Daylight Time

RMU Athletics Ticket Sales and Service Account Representative position will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Account Representative position will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.

RMU Athletics Ticket Sales and Service Account Representative position will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Account Representative position will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.