Athlete-First Sport & Outdoor Specialist

DICK'S Sporting Goods, Inc.; Newington (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist - Sport & Outdoor to help athletes find the right gear and deliver an engaging, athlete-first experience in our store.

You will drive sales through knowledgeable product recommendations, onboard and train teammates, and keep the store organized with strong attention to presentation and customer service. Join a team that values inclusivity, accountability, and teamwork from day one.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and provide accurate product information.
• Assists with onboarding and training of new and existing team members, acting as subject matter expert in designated process categories.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and engaged when desired.
• Upholds merchandising and presentation standards by following floor set plans, signage, price changes, and inventory presentation.
• Promotes customer participation in programs such as loyalty, warranty sales, and private label credit cards.
• Creates an inclusive store environment where teammates and athletes are welcome and treated with respect; adheres to safety and SOPs.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - Sport & Outdoor to help athletes find the right gear and deliver an engaging, athlete-first experience in our store.

You will drive sales through knowledgeable product recommendations, onboard and train teammates, and keep the store organized with strong attention to presentation and customer service. Join a team that values inclusivity, accountability, and teamwork from day one.