Athlete-First Apparel Specialist

Dick's Sporting Goods; North Haven (CT); On-site; USD 27,552 - 38,572; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist - Apparel to deliver exceptional customer service, guide athletes to the right apparel, and drive sales while maintaining store standards. You will work with teammates to showcase products, build knowledge across merchandise, and support ongoing training initiatives.

The role emphasizes product expertise, customer engagement, and participation in loyalty programs, with a focus on creating a welcoming, high‑performing store environment.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable information about products and assortment.
• Onboards and trains new and existing team members as subject matter expert of their area.
• Demonstrates efficiency in process execution while maintaining athlete-first mindset; ensures products are ready for athletes to purchase and engaged when they want.

Skills

Customer service

Sales

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - Apparel to deliver exceptional customer service, guide athletes to the right apparel, and drive sales while maintaining store standards. You will work with teammates to showcase products, build knowledge across merchandise, and support ongoing training initiatives.

The role emphasizes product expertise, customer engagement, and participation in loyalty programs, with a focus on creating a welcoming, high‑performing store environment.