Athlete-First Apparel Expert

Dick's Sporting Goods; Hanover (MA); On-site; USD 24,796 - 35,817; Full time

Job summary

Dick's Sporting Goods in Hanover, Massachusetts is seeking a Specialist - Apparel to deliver exceptional shopping experiences for athletes. This role combines product expertise with strong customer service to ensure athletes’ needs are met effectively.

Key responsibilities include engaging athletes, onboarding team members, maintaining store presentation standards, and promoting company programs. The ideal candidate should have a high school diploma and 1-3 years of retail experience.

Qualifications

• 1-3 years of experience in a retail or customer-facing role.
• Ability to engage and understand athlete needs.
• Experience in onboarding and training new team members.

Responsibilities

• Deliver an engaging shopping experience by connecting athletes with appropriate apparel.
• Assist with onboarding and training of new team members.
• Ensure efficiency in process execution with an athlete-first mindset.
• Uphold company merchandising and presentation standards.
• Promote customer participation in company programs.
• Create a welcoming store environment.

Skills

Customer engagement

Product knowledge

Team training

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods in Hanover, Massachusetts is seeking a Specialist - Apparel to deliver exceptional shopping experiences for athletes. This role combines product expertise with strong customer service to ensure athletes’ needs are met effectively.

Key responsibilities include engaging athletes, onboarding team members, maintaining store presentation standards, and promoting company programs. The ideal candidate should have a high school diploma and 1-3 years of retail experience.