Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Whitestown (IN); On-site; USD 27,000 - 37,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is hiring for a store position in Indiana. You will greet athletes, identify needs, and provide personalized product recommendations while learning our product features to help customers make confident purchases.

Join a team-focused environment that promotes a professional, enthusiastic approach and a passion for helping athletes achieve their goals. This role involves in-store customer interactions and delivering exceptional service.

Qualifications

• High School Diploma or Equivalent.
• Strong customer-service mindset is essential.
• Ability to learn product features and benefits.

Responsibilities

• Deliver an exceptional athlete experience by greeting customers, identifying needs, and giving personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits for informed purchases.
• Drive sales through effective selling, basket-building, and promoting loyalty programs, protection plans, and credit options.
• Collaborate with teammates across the store, showing a team-first mindset and contributing to store goals.
• Represent the brand with professionalism, enthusiasm, and a passion for helping athletes reach their goals.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is hiring for a store position in Indiana. You will greet athletes, identify needs, and provide personalized product recommendations while learning our product features to help customers make confident purchases.

Join a team-focused environment that promotes a professional, enthusiastic approach and a passion for helping athletes achieve their goals. This role involves in-store customer interactions and delivering exceptional service.