Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Burlington (IA); On-site; USD 18,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Sales Associate to greet shoppers, identify needs, and provide personalized product recommendations. You will learn and share product knowledge to help customers make confident decisions and promote loyalty memberships, protection plans, and credit options.

As a team member, you will collaborate with teammates, stay professional, and bring enthusiasm to help athletes achieve their goals while delivering outstanding service on the sales floor.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver exceptional customer experience by greeting shoppers, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate customers on features and benefits for confident purchasing decisions.
• Drive sales through effective selling, basket-building, and promoting loyalty programs, protection plans, and credit options.
• Collaborate with store teammates, showing a team-first mindset and contributing to store goals and operations.
• Represent the brand with professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Sales Associate to greet shoppers, identify needs, and provide personalized product recommendations. You will learn and share product knowledge to help customers make confident decisions and promote loyalty memberships, protection plans, and credit options.

As a team member, you will collaborate with teammates, stay professional, and bring enthusiasm to help athletes achieve their goals while delivering outstanding service on the sales floor.