Athlete Experience Associate

DICK'S Sporting Goods, Inc.; Wellington (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a customer-focused team member to deliver an exceptional athlete experience on the sales floor. You will greet customers, assess their needs, and provide personalized product recommendations across a broad range of athletic gear and apparel.

You'll educate customers on features, benefits, and store programs such as loyalty memberships and credit offerings, while collaborating with teammates to achieve store goals and uphold the brand's values on every

Qualifications

• Greeting customers and identifying needs on the sales floor.
• Educate customers on features and benefits of products.
• Promote store programs such as loyalty memberships and credit offerings.
• Collaborate with teammates to achieve store goals and maintain brand standards.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Product knowledge

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a customer-focused team member to deliver an exceptional athlete experience on the sales floor. You will greet customers, assess their needs, and provide personalized product recommendations across a broad range of athletic gear and apparel.

You'll educate customers on features, benefits, and store programs such as loyalty memberships and credit offerings, while collaborating with teammates to achieve store goals and uphold the brand's values on every