Athena EMR Applications Specialist (Clinical Interface)

Great Falls Hospital; Great Falls (MT); On-site; USD 75,000 - 105,000; Full time

Job summary

Great Falls Clinic Hospital is seeking an EMR Analyst to provide technical support and systems analysis for the Athena EMR (AMB) and related applications. The role supports clinical and operational departments, ensuring secure access, troubleshooting, and workflow optimization to protect patient information.

Ideal candidates will have a health information management or related bachelor’s degree, relevant Athena certifications, and several years of ambulatory EMR experience.

Qualifications

• Bachelor’s degree in health information management, healthcare administration, or related field.
• Athena certification, preferred
• EMR Athena Super User Certification, preferred
• 3 years of ambulatory healthcare experience with EMR use or support PHI handling.
• Experience supporting end users, troubleshooting application issues, and coordinating resolution.
• Experience supporting workflow analysis, training, and change adoption
• 5 years of ambulatory care, staff development or education experience.
• Experience with EMR administrative duties such as user setup, access changes, password resets, clinical dictionaries, system documentation or issue-resolution records.
• Experience supporting system optimization, project management, process improvement, or system implementation initiatives.

Responsibilities

• Provide technical support and systems analysis for Athena AMB.
• Troubleshoot EMR issues and support workflow optimization.
• Assist departments with secure access, training, and change adoption.
• Document procedures and issue notes; maintain system documentation.

Skills

EMR knowledge

Workflow analysis

Training delivery

Customer service

Documentation

Privacy compliance

Education

Bachelor's degree in HIM/Health Admin

Tools

Athena AMB

Job description

Great Falls Clinic Hospital is seeking an EMR Analyst to provide technical support and systems analysis for the Athena EMR (AMB) and related applications. The role supports clinical and operational departments, ensuring secure access, troubleshooting, and workflow optimization to protect patient information.

Ideal candidates will have a health information management or related bachelor’s degree, relevant Athena certifications, and several years of ambulatory EMR experience.