Athabasca Hotel food and beverage server Jasper AB

The Fairmont Jasper Park Lodge; Jasper (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in Jasper is seeking a dedicated Food and Beverage Server to join their vibrant team. This exciting opportunity involves serving delicious meals and beverages to guests in a fast-paced restaurant environment. Ideal candidates will possess strong customer service skills and a passion for hospitality. With a focus on providing exceptional dining experiences, you will engage with patrons, address their needs, and ensure their satisfaction. The role offers a supportive work environment with various benefits, including health care plans and on-site housing options. If you thrive in dynamic settings and enjoy working with people, this position is perfect for you.

Benefits

Dental care

Extended health care

Housing allowance

Life insurance

Vision care

Free parking available

On-site housing options

Gratuities

Group insurance benefits

Qualifications

• Must be of legal age to serve alcohol and have food safety certifications.
• Strong customer service skills required for addressing complaints.

Responsibilities

• Prepare and serve food and beverages to customers.
• Address customer complaints and provide excellent service.
• Balance cash and record sales accurately.

Skills

Customer service

Food and Beverage Service

Cash handling

Alcohol serving

Education

Secondary (high) school graduation certificate

Tools

Point of Sale (POS) systems

Job description

Athabasca Hotel Food and Beverage Server - Jasper, AB

Pay: $15 an hour
Job Type: Permanent, Full-time
Location: Jasper, AB

Benefits:
- Dental care
- Extended health care
- Housing allowance
- Life insurance
- Vision care

Job Details:
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 44 hours per week

Education:
- Secondary (high) school graduation certificate

Work Site Environment:
- Noisy
- Odours

Work Setting:
- Restaurant
- Staff accommodation available
- Rural area
- Relocation costs not covered by employer
- Willing to relocate

Tasks:

1. Must be of legal age to mix and serve alcoholic beverages
2. Address customers' complaints or concerns
3. Prepare and serve specialty food at customers' tables
4. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
5. Describe menu items including daily specials for customers
6. Enforce provincial/territorial liquor legislation and regulations
7. Advise on menu selections
8. Balance cash and record sales
9. Clear and clean tables, trays and chairs
10. Describe and advise on wine selection
11. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
12. Serve food and beverages
13. Take orders and relay to kitchen and bar staff
14. Assist clients/guests with special needs
15. Provide customer service

Certificates, Licences, Memberships, and Courses:

1. Food and Beverage Server Training
2. Food Safety Certificate
3. Safe Food Handling certificate
4. ProServe program

Transportation/Travel Information:
Own transportation

Work Conditions and Physical Capabilities:

1. Bending, crouching, kneeling
2. Fast-paced environment
3. Handling heavy loads
4. Physically demanding
5. Standing for extended periods
6. Work under pressure
7. Weight handling up to 9 kg (20 lbs)

Health Benefits:

1. Dental plan
2. Disability benefits
3. Health care plan
4. Vision care benefits

Financial Benefits:

1. Gratuities
2. Group insurance benefits
3. Life insurance
4. Long-term care insurance

Other Benefits:

1. Free parking available
2. On-site housing options

Support for Persons with Disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for Newcomers and Refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for Youths: Participates in a government or community program or initiative that supports youth employment

Support for Veterans: Participates in a government or community program or initiative that supports Veterans

Support for Indigenous People: Participates in a government or community program or initiative that supports Indigenous people

Support for Mature Workers: Participates in a government or community program or initiative that supports mature workers

Supports for Visible Minorities: Participates in a government or community program or initiative that supports members of visible minorities