Ast Mgr Merchandise

JCPenney; Columbia (MD); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Bonus under Management Incentive Plan

Medical/dental/vision

401(k) with Company match

Associate discount on merchandise

Paid vacation/holidays

Additional holiday pay

Job summary

Catalyst Brands, owner of JCPenney, seeks an Assistant Manager of Merchandise to drive profitable sales growth by leading associates, managing merchandise standards, and enhancing the customer experience.

You will train and develop the team, oversee omnichannel initiatives, and lead specialty businesses like Fine Jewelry and Window & Mattress to boost performance while maintaining high standards across the store.

Qualifications

• Minimum 2 years retail leadership experience.
• Bachelor’s degree or equivalent work experience.
• Strong customer service and teamwork skills.
• Ability to train and develop associates.

Responsibilities

• Merchandise Execution – Owns in-stock levels through replenishment and maintains high presentation standards.
• Customer Service and Sales – Models and coaches for outstanding customer service and oversees the Manager on Duty program.
• Omnichannel – Supports Omnichannel initiatives and coaches on related processes.
• Specialty Businesses – Drives sales growth in Fine Jewelry, Window & Mattress and leads events.
• Team Development – Assists in sourcing, hiring, and developing store talent; coaches as needed.
• Performance Standards – Meets standards for shrink, safety, scheduling, and attendance.

Skills

Customer service

Retail leadership

Merchandise execution

Education

Bachelor's degree

Job description

Overview

As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards.

Primary Responsibilities

• Merchandise Execution – Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store
• Customer Service and Sales– Models, coaches, and holds team accountable for outstanding customer service. Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers are serviced appropriately.
• Omnichannel – Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes
• Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & Mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses.
• Team Development – Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.
• Performance Standards – Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

• Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences.
• Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
• Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results.
• Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals.
• Work experience- Minimum of 2 years retail leadership experience
• Education- bachelor’s degree or equivalent work experience

What you get

• Eligible for bonus under the Management Incentive Plan.
• medical/dental/vision
• term life insurance
• paid vacation/holidays*
• 401(k) with Company match.
• All associates are eligible for an associate discount on merchandise at all Catalyst Brands
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• *For paid vacation days, as well as eligibility requirements for other benefits, please visitwww.catalystbrandsbenefits.com.

ABOUT CATALYST BRANDS

Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.

For more information, visitcatalystbrands.com

Pay Range

• USD $47,740.00 - USD $68,200.00 /Yr.