Assurance Specialist, Quality & Packaging

Global Industrial; Roslyn Heights (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading industrial distributor in Roslyn Heights is seeking a Packaging Quality Engineer to lead ISTA testing and collaborate with vendors. The role requires a Bachelor's degree in Packaging Science and 3-7 years of hands-on experience. Responsibilities include analyzing packaging failures and ensuring compliance with specifications. The ideal candidate must possess strong analytical skills and proficiency in relevant software tools. This position offers a chance to contribute to significant product launches and operational improvements.

Qualifications

• 3-7+ years in packaging quality or engineering.
• Knowledge of LTL and small parcel carrier networks.
• Experience coordinating with international suppliers.

Responsibilities

• Lead ISTA transit testing including drop, vibration, and environmental conditioning.
• Collaborate with vendors to ensure packaging meets specifications.
• Analyze packaging failures and drive investigations.

Skills

ISTA testing experience

Strong analytical skills

Proficiency with Excel

Experience with SPC

Education

Bachelor’s degree in Packaging Science

Tools

Power BI

Tableau

Job description

About Global Industrial

Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial‑strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.

We help customers keep their operations running by delivering the right products when they need them-because We Can Supply That.

Why Join Global Industrial

At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance - Your impact drives your rewards
• High Say-Do Ratio - We follow through on our commitments
• Career Growth & Internal Mobility - We invest in your future
• Collaboration & Accountability - One team delivering real results

Make an impact. Be recognized. Grow your career with us.
Global Industrial - Delivering Value Starts Here

Key Responsibilities

• Lead ISTA transit testing (ISTA 1A/2A/3A/3B/3E) including drop, vibration, compression, and environmental conditioning.
• Collaborate with international vendors and domestic to ensure packaging meets performance specifications and quality standards.
• Coordinate PPAP/FAI, approval of samples, and production trials with overseas suppliers.
• Analyze packaging failures across LTL and small parcel networks; drive CAPA and root cause investigations using 8D, DMAIC, and 5 Why.
• Partner with DC Operations, Transportation, and Logistics to align packaging performance to distribution hazards.
• Develop and maintain performance specifications including ECT, BCT, burst strength, palletization, and cushioning requirements.
• Build dashboards to track ISTA pass rates, vendor PPM, transit damage, and cost-of-poor-quality.
• Support new product launches ensuring packaging readiness and qualification, Monitoring performance post launch.
• Work Closely with DC Operations and Transportation to Identify opportunities for packing and other carrier improvements

Competencies and Skills

• Bachelor’s degree in Packaging Science, Industrial Engineering, or related field.
• 3-7+ years in packaging quality or engineering with hands‑on ISTA testing experience.
• Knowledge of LTL and small parcel carrier networks (FedEx, UPS, DHL, USPS).
• Experience coordinating with international suppliers.
• Strong analytical skills and proficiency with Excel/Power BI/Tableau.
• Experience with SPC, AQL, CAPA, and quality systems.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.