Strategic Account Manager

Global Industrial; Buford (GA); On-site; USD 55,000 - 90,000; Full time

Job summary

Global Industrial in Buford, GA is seeking an experienced inside sales professional to drive account growth and build lasting customer relationships. You will develop territory plans, analyze client needs, and execute strategies to grow revenue while leveraging CRM and Microsoft tools.

This on-site role emphasizes collaboration, organization, and a strong performance mindset. Qualified candidates have a bachelor's in business or marketing or 2+ years in B2B sales, with excellent communication

Qualifications

• Bachelor degree in business or marketing or 2+ years of B2B sales experience.
• Strong written and verbal communication with presentation skills.
• Proficient in Microsoft Word, Outlook, PowerPoint and CRM software; able to manage pipelines.

Responsibilities

• Plan and manage a tactical account/territory sales plan.
• Conduct thorough client analysis to assess needs and buying behavior.
• Execute a sales strategy to penetrate accounts and maximize sales.
• Set daily/weekly/monthly goals and manage time efficiently.
• Build trust and credibility with clients and maintain timely follow-up.
• Stay informed on product knowledge and industry trends.

Skills

Communication

Negotiation

Sales planning

CRM proficiency

Time management

Organization

Education

Bachelor's degree in business/marketing

2+ years B2B inside sales

Tools

CRM software (Salesforce)

Microsoft Office

Pipeline tools

Job description

About Global Industrial

Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.

We help customers keep their operations running by delivering the right products when they need them-because We Can Supply That.

At Global Industrial, we're One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance - Your impact drives your rewards
• High Say-Do Ratio - We follow through on our commitments
• Career Growth & Internal Mobility - We invest in your future
• Collaboration & Accountability - One team delivering real results

Make an impact. Be recognized. Grow your career with us.

Global Industrial - Delivering Value Starts Here

Key Responsibilities

* Global Equipment has a customer focused sales approach which includes the following core competencies:

• Planning and Organizing.
• Develop and manage a tactical account/territory sales plan.
• Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
• This includes extensive researching, competitor and market analysis.
• Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria.
• Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
• Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
• Relationship Building.
• Build trust and credibility with clients.
• Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning.
• Assist your customer with finding solutions that will help them achieve their goals and added value.
• Provide support, information, and guidance by researching and recommending new profit and service improvements.
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
• Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits.
• Courtesy and timely follow up are key.
• Product Knowledge.
• Understanding of Global Equipment Company industry and products
• Stay abreast of industry trends.
• Utilize internal resources to gather information regarding new product offerings.
• Communication Skills.
• Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport.
• Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails
• Ability to effectively persuade by asking intelligent business questions to determine customer needs.

Competencies and skills

• Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
• Self motivated with superior problem solving and negotiation skills.
• Effectively prioritize sales efforts and activities.
• Excellent organization and time management skills are essential.
• Proven Results in:
• YOY Category Growth
• Contact Management and demonstrates consistent use of technology tools such as CRM, Pipeline, Call Pad, Spotlight, ZoomInfo
• Multi location account coverage
• Proven track record of exceeding revenue targets
• 2+ years enterprise account experience
• 2+ years sales experience with Global Industrial
• Willingness to accept new account assignments that are vertically aligned with concentrated number of accounts
• Industry Specific Expertise

Note: This position requires regular in-office attendance as an essential function of the job.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.