Asst, Vet Clinic III, VPC

VIP Petcare; Murfreesboro (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

VIP Petcare in Murfreesboro, TN is seeking a clinic assistant who can dispense and label medications, restrain pets safely, and support veterinarians during wellness visits. You will interact with pet parents, prepare vaccines, scan microchips, manage inventory, and contribute to community clinics as needed.

This role upholds safety and brand promises. We value reliability, punctuality, and excellent communication, with opportunities to grow within the clinic team and provide high-quality care

Qualifications

• Experience: 3-5 years in a pet related field.
• Must be 18 years or older with a valid driver’s license and VIP Petcare Pass MVR Check.
• Previous customer service sales experience.
• Education: High School Diploma or equivalent required.

Responsibilities

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents.
• Expert in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping.
• Contribute to the development of veterinary clinic assistants, monitor processes, procedures, and pet parent interactions.
• Collect and prepare blood and fecal samples for laboratory testing.
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet.
• Drive van to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics).

Skills

Customer service

Communication

Reliability

Time management

Education

High School Diploma

Tools

iPad

Bluetooth devices

Job description

Overall Job SummaryProvides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

Overall Job SummaryProvides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

Essential Duties and Responsibilities (Min 5%)

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents
• Expert in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping
• Contribute to the development of veterinary clinic assistants, monitor processes, procedures, and pet parent interactions
• Collect and prepare blood and fecal samples for laboratory testing
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
• Drive van to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
• Make expert recommendations for services and products to every pet, every time based on pet’s lifestyle and an understanding of canine and feline diseases
• Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
• Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
• Direct the clinic flow by utilizing effective communication, organization, and time management skills
• Achieve all three clinic job competencies (Expert Handler, Phlebotomist, Injection Specialist)
• Provide customer service to pet parents by answering questions and assisting them through the clinic process
• Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
• Scan pets for microchips
• Prepare canine and feline vaccines
• Establish and maintain effective relationships with pet parents and partners
• Other duties as assigned

Required Qualifications

Experience: 3-5 years of experience in a pet related field. Previous animal handling experience, including restraint and animal behavior. Must be 18 years of age or older with a valid driver’s license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience. Education: High School Diploma or equivalent required

Preferred Knowledge, Skills Or Abilities

• Present professional appearance and positive conduct
• Punctuality and dependability highly valued
• Proficient in computer software (iPad, Bluetooth devices and more)
• Strong organizational, problem-solving, and analytical skills