Asst Store Director ELR

El Rancho Supermercado; Houston (TX); On-site; USD 65,000 - 88,000; Full time

Job summary

El Rancho Supermercado is seeking an Assistant Store Director to support the Store Director with overall store operations and performance. You will coordinate and direct activities in the store in the absence of the Store Director, ensuring smooth daily operations and strong customer service.

The role requires a high school diploma or GED and bilingual English/Spanish. You will lead a team, drive profitability, and uphold safety standards while modeling company values in a dynamic retail

Qualifications

• High school diploma or GED equivalent required.
• Bilingual in English and Spanish.

Responsibilities

• Perform store manager duties during the store manager's absence.
• Contribute to profitable operation of store.
• Model exceptional customer service and instill it in associates.
• Create an environment for continual learning and open dialogue among associates.
• Provide leadership and motivation reflecting El Rancho's values and vision.
• Directly oversee assigned store's associates with instruction and direction.
• Work with associates to identify root causes of issues and develop improvement plans.
• Interact with customers regularly and remain highly visible.
• Ensure order and security controls in line with company guidelines and safety programs.
• Maintain OSHA compliance and oversee GM/HBC department to company standards.

Job description

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

Job Summary

The Assistant Store Director will assist the Store Director in management responsibilities and share responsibility for the store's operations and performance. To coordinate and direct the overall operations of the store in the absence of the Store Director.

Essential Duties And Responsibilities

• Responsible in performing store manager's duties during the store manager's absence.
• Contributes to profitable operation of store.
• Serve as a model for customer service and other vital behaviors and instills this value in all associates.
• Creates an environment for continual learning and encourages an open dialogue among associates.
• Provides leadership and motivation within the store to promote a culture reflective of El Rancho Guiding Principles, Core Values and Vision Statement.
• Directly responsible for providing direction and instruction to all other associates of assigned store.
• Works with store associates to identify the root causes of issues and inefficiencies and develop plans for resolution.
• Constantly interact with customers; remain highly visible.
• Ensures that order and security controls are in place, consistent with standard practices. Adhere to all company guidelines, policies and standard practices.
• Responsible for following through the Safety Program.
• Dedicated safety captain, Keep store in OSHA compliance.
• Directly responsible for maintaining the GM/HBC department to company standards.

Education And Experience

• High school diploma or GED equivalent required
• Bilingual in English and Spanish

Knowledge, Skills, And Abilities

The incumbent must possess the knowledge, skills and abilities required for satisfactory performance.

• Retail Associate Training and Development
• Planning, Analytical Thinking and Problem Solving
• Cross-Organizational Collaboration
• Decision Making
• Results Oriented
• Asset Utilization and Cost Control
• Supermarket Knowledge
• Customer Oriented
• Team Leadership skills
• People Management skills
• Conflict Management skills
• Communication skills
• Bilingual

Physical Demands And Work Conditions

The physical demands and work conditions below represent those that must be met or successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
• Successful performance requires vision abilities that include close vision and the ability to adjust focus.
• The work environment is that typical of an office and retail store. The noise level ranges from quiet to loud.
• Able to lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.