Asst Mgr-Service Center

FedEx Freight; North Arlington (NJ); Remote; USD 90,000 - 116,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

401(k)

Job summary

FedEx Freight is seeking a Service Center Leader in New Jersey to guide employees, ensure on-time shipment handling, and uphold safety and quality standards. You will collaborate with the service center manager to execute the operating plan and drive customer satisfaction.

The role requires strong communication, organizational skills, and the ability to travel as needed within the region. This position offers full-time employment and robust benefits.

Qualifications

• Must possess a high school diploma or equivalent.
• Must possess one year’s experience in the transportation industry in an operations leadership role or related position.
• Must be able to travel as needed.
• Strong written and verbal communication skills.

Responsibilities

• Establish and maintain effective working relationships.
• Lead daily pre-shift meetings with all employees.
• Support service center manager in aligning culture and operating plan.
• Mentor employees and monitor education activities.
• Ensure safety and clean working conditions in the facility.

Skills

Leadership

Communication

Microsoft Office

LTL Knowledge

Education

High school diploma

Job description

POSITION OVERVIEW

Support the service center manager in leading employees in all service center functions. Ensure customer satisfaction by timely, proper handling of shipments and apply all applicable administrative support responsibilities.

ESSENTIAL FUNCTIONS

• Establish and maintain effective working relationships involving communication
• Ensure that daily pre-shift meetings take place with all employees every day
• Assist service center manager in communicating and aligning the service center’s culture and operating plan with FedEx Freight’s vision and mission promoting organizational change
• Lead employees in knowledge and skill development; monitor all education activity and mentor involvement
• Convey clear expectations and hold people accountable for achieving goals, apply applicable corrective action when necessary to redirect employees
• Responsible for the clean and safe working condition of the facility and equipment
• Establish and maintain a center safety committee and support their activities
• Ensure all security measures are taken to protect employees, freight, equipment, and the facility
• Routinely communicate with sales to ensure operations/sales alignment and that customer’s needs are met
• Continually review center’s shipment volume, dock layout, pickup and delivery routes, staffing plan, equipment utilization, and other processes to ensure optimal effectiveness and efficiency while meeting customer’s needs
• Work with the service center manager to lead employees in maintaining all service center processes as outlined in operations procedures to ensure all shipments stay within the designated operating cycle
• Lead employees in proper freight handling practices, including all claims prevention, hazardous materials, over-short-damage, freight analysis requirements and use of tools and equipment
• Review and monitor all production and efficiency measurements as reported in various measurement formats
• Search for ways to improve by communicating with and involving service center employees
• Manage and maintain physical assets, supplies, and vendors; working closely with fleet maintenance employees if applicable
• Review invoices, controllable cost report, and any other financial statements to measure business performance against budget and reduce costs when possible
• Work with general office and regional support positions to ensure consistency and compliance in all service center task requirements and expectations
• Communicate routinely with service center manager to ensure alignment in leadership direction and guidance
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Must possess a high school diploma or equivalent
• Must possess one year’s experience in the transportation industry in an operations leadership role or related position
• Must be able to travel as needed
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
• Strong communication skills (written, oral, and visual)
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures preferred
• Able to work in a remote location, taking self initiative without requiring immediate local supervision
• Must be multi-tasked oriented and possess good organizational skills
• Proficient in Microsoft Office and Internet

EST FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail].

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Pay

Annual Salary: $89,777.00 - $115,812.00

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law.

Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment.