Supv-Operations

FedEx Freight, Inc.; Wayne (NJ); On-site; USD 64,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

401(k) after one month

Job summary

FedEx Freight, Inc. in Wayne, NJ is seeking a lead supervisor to direct daily freight operations, ensuring on-time delivery, accurate weight and classification, and strict safety standards.

You will mentor teams, coordinate schedules, and engage with customers on rate quotes and claims while upholding company policies. The role emphasizes supervision, cost awareness, and process improvements, with responsibilities spanning administrative duties, reporting, and cross-functional collaboration to

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.
• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on safety and quality.
• Plan daily manpower needs and set schedules to ensure timely freight delivery and pickup.
• Communicate job assignments coordinating with all employees clearly.
• Monitor service freight and ensure cut time compliance.
• Identify opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor performance data and gather information for reporting.
• Build relationships with business partners to meet service standards.
• Identify freight moved at incorrect weight/classification and address OS&D.
• Perform administrative functions as required and ensure compliance with laws and policies.

Skills

Communication skills

Teamwork

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

POSITION OVERVIEW

Lead employees to ensure customer satisfaction by moving all shipments on time and damage free

ESSENTIAL FUNCTIONS

• Lead, manage, educate and develop company employees focusing on retention and growth

• Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement

• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.

• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free

• Communicate job assignments coordinating with all employees ensuring direction is clear and concise

• Monitor service freight and ensure cut time compliance

• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards

• Assist customers with rate quotes, claim information and setting appointments

• Monitor actual performance data and gather information for reporting

• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met

• Identify freight moving at incorrect weight and classification

• Ensure all OS&D is identified and processed properly

• Perform administrative functions as required

• Comply with all applicable laws/regulations, as well as company policies and procedures

• Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Must possess high school diploma or equivalent

• Must be able to travel as needed

• Good written, verbal and interpersonal communication skills

• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred

• Able to work independently and as part of a team

• Multi-tasked oriented and possess good organizational skills

• Knowledge of Microsoft Office and Internet

WORKING CONDITIONS

• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise

• Hours may vary due to operational need

• Frequent contact with service center personnel; fast-paced, deadline oriented

EST FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e‑mail at [e-mail].

Pay:

Annual Salary: $63,901.00 - $82,432.00

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job‑related factors permitted by law.

Regular full & part‑time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part‑time employees who are age 21 are eligible for 401(k) after one month of employment.