ASST GENERAL MANAGER

Compass Group USA; Chicago (IL); On-site; USD 81,000 - 86,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Compass Group USA seeks a Floating Assistant General Manager to assist the Local General Manager in meeting client expectations across United Airlines lounges. You’ll lead teams, manage budgets, and promote interdepartmental collaboration with a focus on safety, sanitation and service excellence.

You will oversee operations at multiple airport locations (SFO, DEN, EWR, ORD), ensuring food quality, cost controls and staff development while aligning with the client’s standards.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5–7 years upscale food service experience including multi‑unit management.
• Excellent leadership and organizational skills; adaptable to constant changes and attention to detail.
• Supervisory, scheduling, training and coaching skills.
• Ability to travel up to 100% of the time.

Responsibilities

• Supervise staff in accordance with policies and laws.
• Interviews, hires, trains and coaches employees and managers.
• Participates in meetings and training programs.
• Maintains food cost while ensuring quality standards.
• Manages purchasing and inventory controls.

Skills

Leadership

Communication

Time management

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Salary: $81,000.00 - $86,000.00

Other Forms of Compensation: N/A

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Job Summary:

Working as a Floating Assistant General Manager, you are responsible for maintaining the account along with the Local General Manager in accordance with the approved budget while meeting the client, United Airlines Lounges' expectations. You will conduct safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests and the client as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will be expected to foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. You will support the SFO, DEN, EWR, and ORD airports.

Key Responsibilities:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Interviews, hires, trains and coaches employees and managers
• Participates in employee meetings and training programs
• Maintains food cost while ensuring quality standards
• Manages purchasing and inventory controls
• Is knowledgeable on HACCP controls along with proper storage and use of food
• Performs related duties and special projects as assigned

Preferred Qualifications:

• Bachelor’s degree is preferred, or equivalent professional experience
• Five to seven years upscale food service experience, including one year experience of multi‑unit management
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Ability to travel up to 100% of the time
• Ability to multi‑task as well as stay on task and concentrate with constant interruptions
• Monitor food purchasing, food costs, preparation, production and inventory control
• Prepare and monitor budgets, flash reports, financial targets and forecasts
• Menu planning in consultation with chefs
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
• Excellent communication skills both written and verbal
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• Strong catering experience required
• ServSafe or Department of Health certification a plus

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Flik Hospitality Group

Steven Goldberg