Asst. F&B Manager

Spokane Tribe Resort & Casino; Airway Heights (WA); On-site; USD 65,000 - 95,000; Full time

Job summary

Spokane Tribe Resort & Casino is seeking a seasoned Food & Beverage leader to inspire excellence and oversee operations across multiple outlets in a high-volume setting. You will recruit, train, and manage staff while ensuring superior guest experiences and adherence to quality standards.

The role requires strong leadership, strategic scheduling, and deep knowledge of F&B operations, cash flow, and safety practices to maintain exceptional service.

Qualifications

• High School Diploma required; higher education preferred.
• Minimum of five years of F&B experience in high-volume multi-outlet environment.
• At least three years of lead, supervisory or management experience.
• Excellent communication and leadership skills; ability to train and develop service etiquette.
• Familiarity with restaurant/bar operations, cash flow management, food & beverage handling, safety and sanitation.

Responsibilities

• Inspire excellence by leading and motivating staff.
• Collaborate with F&B management to recruit and evaluate personnel.
• Train, evaluate, and monitor staff to ensure memorable guest experiences.
• Prepare staff schedules for optimal staffing and cost control.
• Monitor food & beverage quality with daily inspections to ensure freshness and standards.
• Adapt to a dynamic, fast-paced environment with varying crowd levels.
• Interpret budgeted goals, monitor cash flow, and adjust staffing based on sales and guest flow.

Skills

Leadership

Team building

Guest service

Scheduling

Quality control

Adaptability

Operations

Communication

Education

High School Diploma

College-level business courses

Job description

Are you passionate about providing exceptional guest experiences and looking to take your career to the next level? If you're ready to make a difference in the exciting world of casino/resort food & beverage, we want to hear from you!

• Inspire Excellence Lead and motivate our talented staff, encouraging open communication and empowering them to bring their best to the table.
• Team Building Collaborate with F&B Management to recruit and evaluate personnel, ensuring we have the best team in town.
• Guest Delight Train, evaluate, and monitor staff to ensure they create unforgettable guest experiences, whether it's at the bars or restaurants.
• Scheduling Pro Prepare staff schedules to ensure optimal staffing levels for outstanding service and cost control.
• Quality Control Keep a watchful eye on food & beverage quality, conducting daily inspections to maintain freshness, consistency, and adherence to standards.
• Adaptability Work in a dynamic, fast-paced environment with crowds, noise, and smoke levels varying depending on guest volume.
• Operational Savvy Interpret budgeted goals, monitor cash flow, and adjust staffing levels based on sales volume and guest flow.
• Education High School Diploma required; higher education preferred, especially college-level business courses.
• Experience Minimum of five (5) years of Food and Beverage experience in high volume multi outlet environment with at least three (3) years of lead, supervisory or management experience.
• Leadership Excellent communication and leadership skills, with the ability to train and develop service etiquette and standard practices.
• Knowledge Familiarity with restaurant/bar operations, cash flow management, food & beverage handling, safety and sanitation practices, and more.
• Physical Stamina Able to move effectively around various work areas, be on your feet for most of the shift, and lift up to 100 pounds if needed.

Regulatory Responsibilities

• Obtain and maintain a valid Gaming License through the Spokane Tribal Gaming Commission.
• Hold a MAST Liquor permit and a Food Handlers Card.
• Attend required training sessions offered by the Spokane Tribe Casino.
• Uphold ethical behavior, understand the impact of problem gambling, and be knowledgeable about the Casino's programs to address it.
• Establish rules for promotions and events in compliance with Casino policies and regulatory requirements.