Asst,Escrow

FCT; Sacramento (CA); Presencial; USD 28.000 - 37.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical coverage

Dental coverage

Vision coverage

401k

PTO / Paid sick leave

Employee stock purchase plan

Resumo da vaga

First American Financial Corporation is seeking an Escrow Support professional to join our team in the Sacramento area. The role focuses on providing administrative support to the escrow department, opening orders, inputting closing information, and preparing documents for closings.

Ideal candidates have 2+ years of escrow-related experience, excellent customer service and communication skills, and the ability to work within established processes.

Qualificações

• Customer service skills required to support escrow customers.
• Problem solving and attention to detail in processing documents.
• Strong organizational skills and ability to manage multiple tasks.

Responsabilidades

• Open orders and input closing statement information for escrow transactions.
• Prepare closing documents and manage disbursement and follow-up of all escrow transactions.
• Communicate requirements to clients and interpret agreements for closing documents.

Conhecimentos

Customer service

Problem solving

Organizational skills

Verbal and written communication

Attitude and professionalism

Attention to detail

Formação

High School diploma or equivalent

Ferramentas

MS Office

Descrição da vaga

Who We AreWe are Placer Title Company, a Mother Lode Holding Company. We are a family! We like to throw a big party. We like to laugh out loud and have loads of fun. We encourage growth within our company. We are proud of the fact that our employees & leaders are passionate about taking care of their customers and in supporting each other. We take care of our people. We don’t just tell our folks how much we appreciate them, we show them. Each and every day.What We DoTypically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family.If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.Job Level Summary:• Intermediate levels require a solid understanding of functional tasks• Assistance may be required from more experienced team members will vary depending on task complexity• Work may be reviewed for new or more complex tasks• Provide a wide range of support within a functional area• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operationsEssential FunctionsPerforms a wide range of administrative duties to gather information and assist in the escrow processDuties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactionsCommunicates requirements and other information to clientsInterprets various agreements as they relate to closing and prepare all documents required for transactionsJob ComplexitiesWorks on problems of moderately complex scope where action requires a review of a variety of factorsResearches and obtains information for a wide range of complex dataExercises judgment within defined procedures and practices to determine appropriate actionFollows department processes and procedures and may make recommendation to these processesSupervision Received or ExtendedNo responsibility for the supervision of others.ImpactWorks under general supervision, acting on own initiativeUses expertise of more experienced level team members and leverages additional resources to confirm solutionsKnowledge and Skills/Technology UsedCustomer service skillsProblem solving skillsStrong organizational skillsKnowledge of MS Office suiteExcellent verbal/written communication skillsAble to maintain professionalism and a positive service attitude at all timesStrong detail orientationKnowledge of company and/or client operating systemsTypical EducationHigh School diploma or equivalentTypical Range of Experience2+ years experience in an escrow related experienceLicense or CertificationDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.Pay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.