Asst Director of Shelter and Housing Services

Hope & Healing Survivor Resource Center; Akron (OH); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Hope and Healing Survivor Resource Center in Akron, OH invites a leadership-focused professional to shape shelter and housing services for survivors of domestic and sexual violence, and human trafficking. You will oversee operations, staff, and program improvements to ensure safety and quality care across service areas.

The role requires a four-year degree (or equivalent experience), minimum supervisory experience, and a track record in victim advocacy.

Qualifications

• Four-year degree in social work, child development, criminal justice, or related field preferred.
• If no degree, 5 years related experience required.
• Experience in victim advocacy and/or service delivery to survivors of domestic violence, sexual violence, and human trafficking.
• Minimum of two years supervisory experience required.

Responsibilities

• Assist in shaping the strategic direction of shelter and housing services.
• Oversee shelter operations, inventory, and safety for residents and staff.
• Lead management team meetings to ensure program goals and grant requirements are met.
• Provide hotline and shelter coverage; ensure health and safety of survivors.
• Train and onboard shelter staff, interns, and volunteers.
• Compile statistics and complete grant reporting as required.
• Represent the organization in community activities and coalitions.

Skills

Staff supervision

Victim advocacy

Program development

Interagency collaboration

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Word

PowerPoint

Excel

Job description

Asst Director of Shelter and Housing Services

Akron, OH, US

2 days ago Requisition ID: 1303

Salary: $63,000.00 Annually

Position Summary

Assists in shaping the strategic direction for shelter and housing services for survivors of domestic violence, sexual violence, and human trafficking while delivering meticulous oversight of shelter operations, staff management, and program enhancement across our agency's domestic violence service areas. Uphold a steadfast commitment to ensuring the safety and welfare of residents and staff through best-practice approaches.

Job Description

Required Education, Experience and Qualifications

• Four-year degree in social work, child development, criminal justice, or related field preferred. If no degree, 5 years related experience required.
• Prior experience in victim advocacy and/or service delivery to survivors of domestic violence, sexual assault, and human trafficking.
• Minimum of two years supervisory experience required.
• Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).

Role and Responsibilities

Assists in the strategic direction of Summit shelter services by ensuring the overall safety and success of operations, including the implementation of policies and procedures, staff supervision, and overseeing quality assurance measures.

Develops and oversees the implementation and evaluation of shelter programming and services, goals, and objectives, ensuring the quality of services delivered to the survivors through monitoring and supervision.

Oversees daily operations of the Summit shelter facilities, including inventory management, kitchen coordination, and ensuring a safe, well-functioning environment for residents and staff.

Along with the Director of Shelter and Housing Services, leads management team meetings for successful completion of all programmatic goals, grant requirements, and agency’s expectations.

Assists with day-to-day operations including providing hotline coverage, shelter coverage, maintaining/contributing to health and safety of everyone in shelter, transporting survivors when needed; facilitates problem-solving of in-house conflicts, and encourages and models positive shelter interactions by connecting with each survivor daily.

Provides continued training and on-boarding of shelter staff, interns, and volunteers.

Compile statistics as required by funding sources and agency requirements. Complete all grant and reporting requirements as requested.

Represents Hope & Healing Survivor Resource Center by participating in community activities, coalitions and taskforce groups as requested or assigned by supervisor.

Adheres to Service Excellence standards at all times.

Complies with agency policies and procedures, federal and state requirements, CARF standards and educational/certification/registry requirements.

Performs other duties as assigned.

Supervisory Responsibilities (medina county staff, interns, volunteers)

• Animal Care Manager
• FT and PT CIS (8a-4p)
• Participates in supervisor on-call rotation to provide support and guidance to shelter and hotline staff.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands : While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 10 pounds.
• Work environment : This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.

Position Type and Expected Hours of Work

• This is a full-time, exempt position
• Weekend and evening shifts required
• Holiday coverage as needed
• Participates in supervisor on-call rotation
• Some local travel required to meet needs of survivors

Additional Qualifications

• Excellent interpersonal and communication skills, particularly with diverse populations.
• Ability to work independently,
• Be a team-player,
• Use critical-thinking skills
• Provide inclusive, ethical, and professional support
• Computer skills including, but not limited to, Microsoft Word, Power Point, and Excel.
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.