Asst. Chief Caseworker

YWCA USA; Lancaster (Lancaster County); On-site; USD 47,000 - 57,000; Full time

Job summary

Lancaster County Government is seeking a Supervisory Aging Program Supervisor to oversee four aging program assessors, ensuring timely FEDs and OBRA assessments and supervising workload distribution.

The role requires coordinating with Lancaster County Assistance Office, providing ongoing staff training, conducting monthly supervisory sessions, and maintaining strong partnerships with hospitals and nursing facilities to facilitate assessments.

Qualifications

• Two years of professional experience in public or private social work and a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR
• An equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Responsibilities

• Supervise four aging program assessors and monitor workloads.
• Oversee FEDs and OBRA assessments to meet timeframes.
• Liaise with Lancaster County Assistance Office regarding levels of care and referrals.
• Establish relationships with hospitals and nursing facilities to facilitate assessments.

Skills

Supervision

Training

Monitoring workloads

Education

Bachelor's degree in social sciences

Job description

Starting Compensation: $52,065.00/Annually

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Job Description

JOB SUMMARY

• Responsible for supervision, training, and monitoring workloads of four full-time aging program assessors.
• Supervisor oversees work by monitoring completion dates for Functional Eligibility Determinations (FEDs) and OBRA assessments to ensure timeframes are met and by making joint supervisory visits as needed.

REPORTING RELATIONSHIPS

• This employee reports to the Chief Caseworker. Daily contact is maintained, supervision provided to discuss emergent day to day situations.
• Supervisory sessions are held every two to three weeks for formal discussion of workloads, process and procedure, review of difficult consumer situations and staff performance.
• This employee supervises three workers, maintaining contact daily.
• Conducts formal supervisory sessions with each worker at least monthly.
• Team meetings are also held monthly.

Essential Job Functions

• Responsible for screening, assigning, and monitoring referrals in PIA system as well as in-house and community referrals. Sends OBRA reviews to appropriate program office. Completes priority desk reviews in PIA system on a backup basis. (50%)
• Provides ongoing supervision and training to four aging program assessors in completion of least restrictive and appropriate levels of care, for adults age 18 years of age or older who are seeking admission to a nursing home, an approved/licensed personal care home or domiciliary care home or for Home and Community Based Services and who seek public funding. Monitors staff workload to insure timeframe completion. (40%)
• Primary liaison with Lancaster County Assistance Office regarding status of levels of care and updates status of referrals weekly. Provides oversight and management of the Personal Care and Dom Care recertification data base on a backup basis. (5%)
• Establishes positive relationships with hospitals, nursing facilities, physicians, etc. to facilitate the assessment process. (5%)
• In the course of performing job duties, employee will be required on a routine basis to provide own transportation to home visits, meetings and other job-related appointments and access those locations without special accommodations.
• The percentage of time spent on essential duties will vary, as the needs of the agency require.

Other Specific Tasks Or Duties

• Completes reports on assessment and supervisory activity, monthly.
• Serves as primary liaison for inter county PAA transfers
• Participates in Aging Well Regional Meetings to review PAA procedures and updates and establishes positive relationships with surrounding AAA County supervisors
• Follows HIPPA standard of confidentiality and privacy of consumer information
• Adherence to county and agency policies and procedures is demonstrated.
• Other related duties as required.

Minimum Qualifications

• Two years of professional experience in public or private social work and a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR
• An equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Knowledge, Skills And Abilities

• Demonstrates the personal responsibility to give and receive information and feedback to staff in order to provide a more complete result.
• Demonstrates respect for and awareness of others, good judgment in responding to conflict and flexibility to adapt to changes in one's work environment
• Understands and anticipates customer wants and resolves customer needs to the best of worker's ability.
• Familiarity with knowledge of aging related programs, regulations and consumer population.

Required Licenses/Certifications/Clearances

• Acceptable Pre-Employment Criminal Background Check
• Acceptable Pre-Employment Drug Screening
• Acceptable Driver History in accordance with County Policy

Physical Requirements/Work Environment

• Work is primarily sedentary in nature; no special demands are required.
• This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.