Asst. Chief Caseworker

Lancopasheriff; Lancaster (Lancaster County); Hybrid; USD 44,000 - 60,000; Full time

Job summary

Lancaster County Government is seeking a Supervisor to manage four aging program assessors, overseeing workloads and training to ensure timely Functional Eligibility Determinations and OBRA assessments for adults needing care.

This role reports to the Chief Caseworker, conducts regular supervisory sessions, and coordinates with hospitals, facilities, and the County Assistance Office to maintain accurate referrals and data while ensuring adherence to HIPAA and county policies.

Qualifications

• Requires a Bachelor's degree and two years of professional social work experience.
• Equivalent combination of education and experience acceptable per job description.

Responsibilities

• Supervise four aging program assessors and monitor workloads.
• Ensure timely completion of FEDs and OBRA assessments.
• Coordinate with Lancaster County Assistance Office and hospitals/physicians.
• Maintain regular supervisory sessions and monthly team meetings.
• Respond to day-to-day operational issues and ensure compliance.

Skills

Supervision

Training

Communication

Aging programs knowledge

Education

Bachelor's degree in social sciences

Job description

Starting Compensation: $52,065.00/Annually

Job Summary

Responsible for supervision, training, and monitoring workloads of four full-time aging program assessors. Supervisor oversees work by monitoring completion dates for Functional Eligibility Determinations (FEDs) and OBRA assessments to ensure timeframes are met and by making joint supervisory visits as needed.

Reporting Relationships

This employee reports to the Chief Caseworker. Daily contact is maintained, supervision provided to discuss emergent day to day situations. Supervisory sessions are held every two to three weeks for formal discussion of workloads, process and procedure, review of difficult consumer situations and staff performance. This employee supervises three workers, maintaining contact daily. Conducts formal supervisory sessions with each worker at least monthly. Team meetings are also held monthly.

Essential Job Functions

• Responsible for screening, assigning, and monitoring referrals in PIA system as well as in-house and community referrals. Sends OBRA reviews to appropriate program office. Completes priority desk reviews in PIA system on a backup basis. (50%)
• Provides ongoing supervision and training to four aging program assessors in completion of least restrictive and appropriate levels of care, for adults age 18 years of age or older who are seeking admission to a nursing home, an approved/licensed personal care home or domiciliary care home or for Home and Community Based Services and who seek public funding. Monitors staff workload to insure timeframe completion. (40%)
• Primary liaison with Lancaster County Assistance Office regarding status of levels of care and updates status of referrals weekly. Provides oversight and management of the Personal Care and Dom Care recertification data base on a backup basis. (5%)
• Establishes positive relationships with hospitals, nursing facilities, physicians, etc. to facilitate the assessment process. (5%)
• In the course of performing job duties, employee will be required on a routine basis to provide own transportation to home visits, meetings and other job-related appointments and access those locations without special accommodations.

Other Specific Tasks or Duties

• Completes reports on assessment and supervisory activity, monthly.
• Serves as primary liaison for inter county PAA transfers
• Participates in Aging Well Regional Meetings to review PAA procedures and updates and establishes positive relationships with surrounding AAA County supervisors
• Follows HIPPA standard of confidentiality and privacy of consumer information
• Adherence to county and agency policies and procedures is demonstrated.
• Other related duties as required.

Minimum Qualifications

Two years of professional experience in public or private social work and a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR An equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Knowledge, Skills and Abilities

• Demonstrates the personal responsibility to give and receive information and feedback to staff in order to provide a more complete result.
• Demonstrates respect for and awareness of others, good judgment in responding to conflict and flexibility to adapt to changes in one's work environment
• Understands and anticipates customer wants and resolves customer needs to the best of worker's ability.
• Familiarity with knowledge of aging related programs, regulations and consumer population.

Required Licenses/Certifications/Clearances

• Acceptable Pre-Employment Criminal Background Check
• Acceptable Pre-Employment Drug Screening
• Acceptable Driver History in accordance with County Policy

Physical Requirements/Work Environment

Work is primarily sedentary in nature; no special demands are required. This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided. The County of Lancaster offers comprehensive benefits to our employees.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.

About Us

Working for Lancaster County offers not just a job, but a chance to thrive both professionally and personally. The benefits package for full-time employees, including paid time off, health insurance and flexible healthcare plans, ensures that you feel valued and supported in your role. With employee assistance program, tuition reimbursement and more, you'll have the resources you need to provide excellent service to the 550,000 residents of Lancaster County. With 1,600 full-time employees and 300 part-time employees spread across 40 departments, there are plenty of opportunities for growth and development within the county. Whether you're interested in human services, public safety, administration, or any other field, there's a place for you to make a difference and advance your career. Lancaster County itself is a vibrant and diverse community, offering something for everyone. From the peaceful farmland to the bustling city and towns, there's always something new to discover. Whether it's exploring farmers markets, enjoying local cuisine, or immersing yourself in the rich history of the area, Lancaster County has endless opportunities for you and your family to learn, explore, and enjoy. Joining the team at Lancaster County means becoming part of a community dedicated to maintaining and improving this wonderful place we call home.