Asst Business Office Manager

Presbyterian Village North; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K after year

Job summary

Presbyterian Village North is hiring an Assistant Business Office Manager to support daily financial and administrative operations in the Business Office. The role focuses on accounts receivable, billing follow-up, payment processing, and month-end activities while assisting residents with billing questions.

This full-time position offers a Monday–Friday schedule (8:00 am–5:00 pm) in a supportive team environment within Forefront Living’s family of care-oriented organizations.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in medical billing, preferably in SNF or LTC.
• Working knowledge of bookkeeping or accounting principles.
• Proficiency in Microsoft Excel and Office products.
• Strong organizational and time management skills.
• Ability to relate positively with residents, families, and staff.
• Ability to read, write, and speak English.

Responsibilities

• Supports daily financial and administrative operations in the Business Office.
• Assists residents with billing questions and resolves account discrepancies.
• Processes payments and supports month-end close activities.
• Cross-trains with the Business Office Director and provides coverage for department tasks.
• Maintains census accuracy in the accounting software and mails monthly statements.

Skills

Excel

Accounting basics

Attention to detail

Customer service

Education

High School Diploma

Tools

Accounting software

Job description

Asst Business Office Manager

Presbyterian Village North DALLAS, Texas, United States

About this position

Join Our Team!

Presbyterian Village North is currently hiring an Assistant Business Office Manager for our Business Office.

Shift is Monday - Friday, 8:00 am - 5:00 pm

Wonderful environment and strong teammate relationships!

Full time teammates have access to affordable medical, dental, and vision benefits. 401K is available after your 1st year. Come grow with us.

With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations blends values built on compassion and faith with high-quality senior care, long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice and palliative care.

These senior care services, along with the celebration of independent living at our senior lifestyle communities, combine to bring deeper meaning to every phase of life for people of all faiths, regardless of race, gender, color, religion, national origin or disability. Forefront Living is the not-for-profit, faith-based parent of Presbyterian Village North, Faith Presbyterian Hospice, and the T. Boone Pickens Hospice and Palliative Care Center.

POSITION SUMMARY:

The Assistant Business Office Manager supports the daily financial and administrative operations of the Business Office, with a primary focus on accounts receivable, billing follow-up, payment processing, accounts payable support, census accuracy, and month-end activities. The position assists residents and families with billing questions, resolves account discrepancies, and helps ensure transactions are processed accurately and timely. This role cross-trains with and provides coverage for the Business Office Director, serves as a resource to Business Office teammates, and supports effective department operations in a fast-paced senior living environment.

RESPONSIBILITIES:

• Models a service attitude toward others; takes ownership in solving problems; takes initiative to make things better; and is friendly and courteous to residents, patients, and co-workers.
• Provides backup to the Business Office Director to maintain an accurate daily census in the accounting software.
• Follows up on claim billing status through insurance portals and telephone calls (as needed).
• Assists with collecting coinsurance and private-pay amounts from residents.
• Verifies benefits for Part B and outpatient therapy services.
• Mails monthly statements and assists with mailing collection letters.
• Picks up mail from designated areas on campus.
• Maintains the postage meter and orders department supplies.
• Scans all private-pay and miscellaneous payments into the bank account and records them in the daily deposit log.
• Enter private-pay and miscellaneous payments into the accounting software.
• Assists with handling and interpreting accounts receivable billing questions and statements.
• Assists with month-end close procedures, ensuring assigned tasks are completed timely and accurately.
• Enter miscellaneous billing sheets into the accounting software.
• Cross-trains with the Business Office Director to provide coverage and develop an understanding of the department's overall functions.
• At the direction of the Business Office Director, serves as a subject matter resource for accounting functions in the Business Office and provides training and support to other Business Office teammates.
• Performs the duties of the Business Office Director in their absence.
• Performs other duties as assigned by the Business Office Director.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum of one year of experience in medical billing, preferably in a skilled nursing facility (SNF) or long-term care (LTC) setting.
• Working knowledge of bookkeeping or accounting principles.
• Proficiency in Microsoft Excel and Office products.
• Strong organizational and time management skills.
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and facility staff.
• Ability to understand and explain accounts receivable billing statements.
• Self-starter with an aptitude for following through on details and resolving discrepancies.
• Ability to read, write, and speak English.
• Ability to perform the essential duties outlined in this job description.
• Genuine caring for and interest in elderly individuals and individuals with disabilities.
• Ability to perform work tasks within the physical demand requirements outlined below.
• Ability to comply with the Resident Bill of Rights and Employee Responsibilities.
• Ability to comply with organizational and departmental safety policies and procedures.