ASST BRCH OPS MGR I

Bank of Colorado; Berthoud, Northern (CO, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

8 paid holidays

17 PTO days per year

Health, dental, vision insurance

Job summary

Bank of Colorado is a locally focused community bank seeking a Branch Operations Supervisor in Berthoud, CO. You will oversee daily branch activities, support the operations manager, and ensure adherence to bank policies and customer service standards.

The role emphasizes team leadership, training, budget awareness, and collaboration with staff to meet branch goals while maintaining high service quality and regulatory compliance.

Qualifications

• High school diploma or equivalent required; 2–3 years banking experience preferred.
• Full knowledge of banking products and regulatory guidelines relevant to branch operations.
• Ability to supervise staff and ensure accurate, courteous service.

Responsibilities

• Oversee day-to-day branch operations and assist the location operations manager.
• Supervise retail branch personnel and ensure policy compliance.
• Assist with customer service, account openings, and teller duties as needed.
• Support budgeting, scheduling, performance reviews, and staff training.
• Promote bank services and participate in community activities.

Skills

Supervision

Customer service

Banking knowledge

Budgeting

Training

Communication

Education

High school diploma or equivalent

2-3 years banking experience

Tools

Banking software

MS Office

Job description

Oversees day-to-day operations for the branch and assist operations manager of the location. Assists with supervision of the daily activities of retail branch personnel.

• Assists Operations, including making sure bank policy and procedures are followed.
• May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
• Assists with supervising employees to meet branch goals including obtaining fee include and meeting budget. This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
• Promotes bank services. Participates in various professional and personal activities within the community.
• Performs customer service related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
• Assists with compliance of branch with bank policies and guidelines.
• Review reports, audit board and NSFs.
• Assist with budget preparation.
• Ability to maintain regular and reliable attendance.
• Performs any other duties/projects as assigned.

KNOWLEDGE, SKILL, AND ABILITIES :

• Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
• Knowledge and expertise in all deposit account products and services.
• Knowledge of bank operations.
• Knowledge and work experience that demonstrates effective abilities to supervise the department.
• Skill in communicating with clients and co-workers in courteous and professional manner.
• Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
• Ability to maintain a high level of confidentiality.
• Ability to train employees.
• Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
• Ability to demonstrate accuracy and efficiency in a fast-paced environment.
• Ability to function as a team player.

EDUCATION AND EXPERIENCE :

• High school graduate or equivalent.
• Prefer 2-3 years related banking experience.

BENEFITS: :

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.

PHYSICAL REQUIREMENTS :

NOTE:The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.

More Details

8am - 5pm Monday - Friday. Rotating Saturday hours at the Harmony location in Fort Collins from 9am -12pm.

We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses.Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other Full-Timebenefits include:

• 8 paid holidays.*
• 17 PTO days each year for the first five years of employment. Employees must also complete the 90-day introductory period prior to accruing PTO.*
• After five years, 22 PTO days each year.*
• After ten years, 27 PTO days each year.*
• Employees must also complete the 90-day introductory period prior to accruing PTO.*
• New employees will receive 16 hours of paid sick time upon their hire date.*
• Health, dental, prescription drug card, vision, and voluntary life insurance plans.
• Health Savings Account with employer contributions.
• Flexible medical and dependent care spending plans.
• Parental Leave after one year of full time employment.
• 401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
• Free checking account and basic printed checks.
• $50,000 group term life insurance.
• Long term disability insurance.
• Employee Assistance Program.
• EducationalAssistance.

*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Bank of Colorado supports pay and transparency and complies with all applicable pay transparency laws. For more information, view the EEO KNOW YOUR RIGHTS.

Address: 1335 Grand Market Ave Suite 160
Berthoud, CO, 80513