ASST BOX OFFICE MANAGER

The Regional Municipality of Durham; Athens (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading university in Georgia is seeking a Marketing/Public Relations Paraprofessional to assist the Performing Arts Center Box Office. The role involves supporting ticket sales, supervising student workers, and contributing to marketing efforts for university events. Candidates should have relevant educational background and experience in ticketing and marketing.

Qualifications

• Technical knowledge in the field acquired through apprenticeship or education.
• One year of experience in box office management preferred.

Responsibilities

• Recruit, train, and supervise up to 20 student workers.
• Assist with all aspects of issuing tickets to performances.
• Participate in marketing projects and patron communications.

Skills

Knowledge of box office and ticketing procedures

Marketing and publicity experience

Education

2-year degree or professional certificate

Job description

External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday through Friday 9:00 AM-6:00 PM with variable extensive evening and weekend work required depending on performance schedule.
Advertised Salary Commensurate with experience Posting Date 05/29/2025 Open until filled Yes Closing Date Proposed Starting Date 06/09/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Marketing/Public Relations Paraprofessional/Professional FLSA Non-Exempt FTE 1.00 Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
One or more years working in a collegiate, community/civic, or professional performing arts venue box office using a professional ticketing software application (Paciolan highly preferred).
Position Summary
This position provides daily administrative support to the Performing Arts Center ( PAC ) Box Office Manager and assists with all aspects of selling tickets to performances presented by the Performing Arts Center, School of Music, Dept. of Dance, UGA Theatre, and rental events. Under the direction of the Box Office Manager, this position oversees the recruitment, training, and daily management of student employees and serves as an important direct contact to donors, customers, and university personnel. The position participates in special projects and initiatives relating to customer engagement and marketing as assigned by the Box Office Manager, Marketing Director, or PAC Director. The Assistant Box Office Manager assumes most or all of the essential duties of the Box Office Manager in the manager's absence. Extensive evening and weekend work required.
Knowledge, Skills, Abilities and/or Competencies

• Knowledge of box office and ticketing procedures.
• Knowledge of UGA's financial policies and procedures and prior experience with marketing, publicity, and sales.

Physical Demands
Lift and carry 50 pounds, stand for extended periods, and transport equipment to other ticketing locations on campus as needed.
Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Under the direction of the Box Office Manager, recruit, train, and supervise up to 20 student workers for day and event shifts during regular business hours as well as evening and weekend hours for performances. This position creates the needed student worker schedules accordingly.

Percentage of time 50 Duties/Responsibilities
Participates in all aspects of issuing tickets to performances and daily administrative functions of the box office, completes reports as requested by other members of the department, attends meetings for professional development, works at various venues as needed, and assumes tasks of the box office manager in his/her absence.
Percentage of time 40 Duties/Responsibilities
Assist the marketing director and PAC director with special projects, patron communications, special marketing projects, and other projects as needed.
Percentage of time 5 Duties/Responsibilities
Group ticket sales to community and school organizations.
Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Deanna Hayman Recruitment Contact Email [e-mail] Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents