Associate User Experience Designer (Remote)

Availity; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

401k match

Unlimited PTO

Education reimbursement

Parental leave

Job summary

Availity, headquartered in Jacksonville with a broad remote workforce across the United States, is seeking a UX Designer to shape the future of user experiences in healthcare technology. You will partner with product, research, and engineering to deliver accessible, high-quality designs and a cohesive brand experience across platforms.

The role emphasizes user research, high-fidelity visuals, and a portfolio demonstrating UX thinking.

Qualifications

• Bachelor’s degree in UX Design, Interaction Design, Web Design, Graphic Design, New Media, Interactive Digital Media or Computer Science preferred, or equivalent work experience.
• 2+ years designing digital products with strong visual design and UX processes.
• Strong portfolio showing high-quality visual design and UX thinking.
• High-fidelity design work, visual exploration, and concept work welcome.
• Proficiency with Figma.
• Strong note-taking and questioning skills.
• Ability to pivot in a fast-changing environment.
• User empathy and curiosity.
• Learning agility: quick grasp of new situations and synthesis of information.
• Knowledge of accessibility/508 compliance.
• Experience collaborating with multiple stakeholders across disciplines.
• Experience engaging with users to validate concepts and test designs.
• Self-motivation with minimal supervision.
• Experience with behavioral analytics (Google Analytics or Pendo) is a plus.
• Healthcare technology space experience is a plus.

Responsibilities

• Articulate design goals and outcomes with stakeholders to build a shared vision.
• Collaborate closely with UX, research, product, and engineering teams.
• Weave experiences across platforms to tell a consistent brand story.
• Design exciting, innovative experiences.
• Build deeper understanding of products and services.
• Articulate an experience vision delivering near-term value and long-term evolution.
• Produce user flows and wireframes based on research findings.
• Advocate for accessibility and prioritize accessible features.

Skills

UX design

Visual design

User research

Accessibility

Collaboration

Learning agility

Empathy

Education

Bachelor's degree in UX Design

Tools

Figma

Google Analytics

Pendo

Job description

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 3 million providers connected to health plans, and processing over 19 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward‑thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Why you want to work on this team

You will be a vital member helping to shape the future of user experience here at Availity. We are growing as a design team and are looking for enthusiastic team members that want to be part of an exciting design movement.

Sponsorship

Sponsorship, in any form, is not available for this position.

To be qualified for this role

• Bachelor’s degree in User Experience (UX) Design, Interaction Design, Web Design, Graphic Design, New Media, Interactive Digital Media or Computer Science preferred, or equivalent work experience.
• Over two years of experience designing digital products, with demonstrated strength in visual design and UX processes.
• A strong portfolio showcasing high-quality visual design and UX thinking.
• We are especially interested in seeing high-fidelity design work, visual exploration, and concept work.
• Strong familiarity with Figma.
• Thorough question asking and note taking skills.
• Adaptability to pivot in a quickly changing environment.
• User empathy and natural curiosity.
• Learning agility. You have the ability to quickly grasp new situations, synthesize large amounts of information quickly, and find answers.
• Strong familiarity with accessibility/508 Compliance.
• Experience collaborating with multiple stakeholders across disciplines.
• Experience engaging directly with users to gather insights, validate concepts, and test designs or hypotheses throughout the design process.
• Self‑motivation and ability to work with little supervision, prioritizing work from multiple sources.
• Experience with behavioral analytics (such as Google Analytics or Pendo) is a plus.
• Experience writing, recruiting, and conducting usability studies, analyzing and synthesizing results to present to stakeholders is a plus.
• Experience within the healthcare technology space is a plus.

What you will be doing

• Articulating design goals and outcomes with various stakeholders to build a shared vision.
• Fostering relationships and collaborating closely with UX, research, product, and engineering teams.
• Weaving together experiences built on multiple platforms to tell a consistent brand story that unfolds across touchpoints.
• Designing exciting, innovative experiences.
• Building deeper understanding of our products and services.
• Articulating an experience vision that delivers value in the near-term while continuously evolving in the long term.
• Producing user flows, and wireframes to communicate a specific design vision & strategy based on research findings.
• Advocating for accessibility, encouraging product and engineering management to prioritize accessible features.

Availity culture and benefits

Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office. Availity is a culture of continuous learning. We have many resources and experts in our tech stack, our industry and your function that can help get you there too!

We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

Interested in furthering your education? We offer education reimbursement!

Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Camera requirement

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera‑first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non‑participants.

Equal opportunity

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Drug and background testing

Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I‑9, Employment Eligibility Verification in conjunction with E‑Verify to determine employment eligibility.

Identity and rights posters

Learn more about E‑Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers.

Final thoughts

We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.