Associate Territory Manager

Vestis Corporation; Wixom (MI); On-site; USD 48,000 - 70,000; Full time

Job summary

Vestis Corporation in Wixom, MI, is hiring for a route operations support role within the distribution network. The position involves maintaining cost controls and driving growth in assigned territories, with daily invoice checks and weekly route observations, plus action plans and audits as needed.

You will deliver outstanding customer service, coordinate with production to resolve shortages, and participate in safety initiatives while assisting sales to identify growth opportunities.

Qualifications

• High School Diploma or equivalent; Bachelor’s Degree preferred.
• Minimum of 1-2 years of service industry experience ideal.
• Must possess current and valid driver’s license and meet DOT requirements where applicable.
• Must be at least 21 years old.
• Able to operate a Step Van or similar vehicle.
• Prior P&L accountability and/or Contract-Managed service experience preferred.

Responsibilities

• Support cost controls and growth targets within assigned territories.
• Review invoices, deposits and documents for accuracy; conduct weekly route observations.
• Execute prescribed action plans and truck audits as directed.
• Drive company Action Plans and hold route teams accountable for execution.
• Provide outstanding customer service and resolve service concerns.
• Coordinate with production to resolve shortages and production issues.
• Promote safety initiatives to create a safety-first environment.
• Identify growth opportunities with the sales organization.
• Occasionally cover routes for sick days or vacations.
• Travel to other Market Centers for training, route ops, or task force assignments.

Skills

Customer service

Sales results

Communication

MS Office

Education

High School Diploma

Bachelor’s Degree preferred

Tools

MS Office

Step Van operation

Job description

Meet Vestis®:

For the People Who Make It All Work

At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.

Join us and build a career supporting the people who make it all work.

Responsibilities

• Within assigned territories, support the efforts to maintain satisfactory targets for cost controls and growth. Proactively follow up on accounts in jeopardy and lost accounts.
• Perform daily route check-in by reviewing and approving invoices, deposits and other necessary documents for accuracy. Conduct weekly route observations within assigned territories.
• Execute prescribed action plan and truck audits when directed/as necessary.
• Support the efforts to drive company Action Plans and hold the route organization accountable for executing against those plans.
• Provide outstanding customer service and maintain a continuous focus on customer service. Make direct service calls and resolve service concerns.
• Maintain close coordination with production department to resolve shortages and other production related opportunities.
• Through implementation and execution of company safety initiatives, create an environment where safety is a primary concern.
• Partner with the sales organization to identify areas of growth.
• Periodically fill in on routes to cover for sick days, vacation, etc.
• Achieving defined milestones to progress to DM position, ideally within 9-12 months.
• Support special assignments and strategic initiatives as directed, including temporary travel to other Market Centers (MCs) to assist with route operations, service recovery efforts, staffing shortages, training, operational improvements, and other task force assignments designed to support business needs and customer service objectives
• Perform other duties as required or assigned by management.

Qualifications

• High School Diploma or equivalent; Bachelor’s Degree preferred.
• Minimum of 1-2 years of service industry experience ideal.
• Must possess current and valid driver’s license and where required meet DOT requirements.
• Must be at least 21 years old.
• Able to operate a Step Van or similar vehicle.
• Prior P&L accountability and/or Contract-Managed service experience preferred.
• Strong customer service and sales results.
• Able to handle exposure to adverse and varying weather conditions which may include extremely hot/cold temperatures.
• Capable of working in a fast-paced environment requiring irregular and long hours.
• Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
• Willingness and ability to travel, including overnight travel, to support other Market Centers, route operations, and special task force assignments as business needs require.
• Solid computer skills including working knowledge of MS Office software.
• Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks.

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America.

Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.

Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Vestis Commitment to Equal Opportunity Employment

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.

Reasonable Accommodations and the Online Application Process

Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at [e-mail].

Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-case basis.

Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.