Associate Technical Engineer (Hybrid)

American Family Insurance Agency Staff; Madison (WI); Hybrid; USD 69,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision benefits

Wellbeing programs

401(k) plan

Pension plan

Annual incentive

Paid holidays (9)

Job summary

American Family Insurance seeks a technology solutions designer to plan, design and implement cloud-based solutions. You will work with staff to govern architecture standards and patterns, reporting to a senior engineering manager in a hybrid role based in Madison, WI.

Relocation support is offered; candidates should be prepared to work from the office at least 10 days per month. The role emphasizes collaboration, testing, and continuous improvement across IT disciplines.

Qualifications

• Customer-driven solutions experience.
• Knowledge of software designs and deployments.
• Understanding of software engineering concepts.
• Awareness of multiple IT domains (dev, test, config, deploy, monitor).
• Knowledge of infrastructure tech and app development methods.
• Basic system administration and network management.
• Experience with integration between apps, databases and platforms.
• Familiar with scripting languages like PowerShell, Shell, Perl or Java/Python.

Responsibilities

• Assist in development, enhancement and maintenance of tools and systems.
• Participate in integration and testing of solutions.
• Assist in troubleshooting tools, processes, apps or infra.
• Support evaluations and re-engineering to enable strategy.
• Build relationships across functions and implement automated solutions.
• Contribute to system/solution metrics and integration.
• Adapt to changing system/solution needs with agility.

Skills

Customer-driven solutions

System design basics

System deployments

IT fundamentals

Scripting basics (PowerShell)

Programming concepts (Java, Python)

Education

Bachelor's degree in computer science or engineering

Tools

PowerShell

Shell

Perl

Java

Python

Job description

Description

This position is responsible for the planning, design, and implementation of technology solutions that can transform the business in a cloud environment. Work closely with internal staff in the development and governance of technology architecture standards, guidelines, and patterns in support of solution delivery.

You will report to a senior manager, engineering.

In this hybrid, you will be expected to work a minimum of 10 days per month from the office in Madison, WI.

Position Compensation Range

$69,000.00 - $115,000.00

Pay Rate Type

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Assists in the development, enhancement and maintenance of tools, systems and software solutions.
• Participates in the integration and testing of systems/solutions.
• Assists in the troubleshooting of issues with tools, processes, applications or infrastructure.
• Assists with technology evaluations and re-engineering activities to support strategy definition and continuous improvement activities.
• Builds strong relationships with peers across functions through collaborative engineering operations and initiatives. Implement automated solutions to enable development needs.
• Participates in the development of system/solution measures to ensure solutions are fully integrated.
• Responds to the changing system/solution needs of the company and our clients with agility and flexibility.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Basic knowledge and understanding of system/software designs and system deployments.
• Basic knowledge and understanding of Software Engineering and Computer Science.
• Basic knowledge and understanding of multiple IT subject areas (e.g. development, testing, configuration, deployment, monitoring etc.).
• Basic knowledge and understanding of infrastructure technologies and application development methodologies.
• Basic System Administration (configurations, installations, patch management, server maintenance, etc.) and Network Management (firewalls, proxies, IP management, routing, DNS).
• Limited experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.
• Basic knowledge and understanding of coding principles in choice of scripts (Powershell, Shell, Perl) or any programming language Java, Python.

Additional Knowledge & Skills

• Bachelors in computer science or engineering strongly desired.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not Applicable.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.