Associate Systems Engineer

Custom Computer Specialists; New York (NY); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Custom Computer Specialists in New York presents an Associate Systems Engineer role focusing on enterprise network design, installation, and maintenance across client environments. You’ll work with Systems Engineers and project teams on hands‑on configuration of wired/wireless networks, security cameras, and rack‑and‑stack tasks, with strong emphasis on documentation.

The position demands technical know‑how, field experience, and clear communication, plus coordination with vendors.

Qualifications

• Minimum of 2 years hands-on experience with network infrastructure installation, integration, troubleshooting, and documentation.
• Valid driver’s license and reliable vehicle.
• Ability to work in active construction environments and perform site surveys.
• Strong networking fundamentals including TCP/IP, switching, routing, VLANs, and wireless networks.
• Experience supporting LAN and WLAN environments.
• Ability to read construction drawings and network diagrams.

Responsibilities

• Install and rack‑and‑stack network equipment across environments including active and new construction sites.
• Patch, cable, label, and organize network devices per approved designs.
• Install and configure Cisco and Cisco Meraki devices (switches, firewalls, APs).
• Conduct site assessments and document network environments and changes.
• Maintain project documentation and client sign‑off.
• Coordinate with third‑party vendors to support project execution.
• Provide post‑install support and user training on surveillance systems when required.
• Handle other project duties as assigned.

Skills

Network infrastructure installation

Rack-and-stack

Cisco & Meraki configuration

Technical documentation

Field work

Education

CCNA certification

Tools

Cisco IOS

Cisco Meraki

Firepower / ASA

Genetec Omnicast/Security Center

Job description

The Associate Systems Engineer supports the design, implementation, integration, and maintenance of enterprise network infrastructure across client environments. Working closely with Systems Engineers and project teams, this role performs hands‑on installation and configuration of wired and wireless network technologies, security surveillance technologies, rack-and‑stack activities, cabling, and technical documentation.

The position requires a combination of technical knowledge, field experience, attention to detail, and strong communication skills. The Associate Systems Engineer will also coordinate with third‑party vendors and support end‑user technology integration.

Travel throughout the five boroughs of New York City and reporting to the Long Island Headquarters js required.

Employees should expect to work both in the field and at the office based on project and operational requirements.

Salary: $60,000 - $65,000

Work Schedule:

The standard work schedule for this position is 8:00 AM to 5:00 PM to support project implementation and operational requirements. During school breaks, summer months, or as required to support business operations and project needs, the work schedule will transition to 9:00 AM to 6:00 PM.

Employees are expected to maintain a flexible work schedule and may be required to work adjusted hours based on project timelines, construction schedules, maintenance windows, emergency response, or other business and operational requirements.

What You’ll Do:

• Install and perform rack‑and‑stack activities for network equipment across various environments, including active construction and new construction sites.
• Patch, cable, label, and organize network devices in accordance with approved network designs.
• Assist with installation, configuration of Cisco and Cisco Meraki network technologies, including switches, firewalls, and wireless access points.
• Conduct pre‑and post‑implementation site assessments and accurately document network environments, equipment, configurations, and completed work.
• Maintain detailed project documentation, including client sign‑off, punch lists, equipment information, implementation records, and issue resolutions.
• Proactively identify, communicate, and elevate technical or project‑related issues in a timely and professional manner.
• Coordinate and manage third‑party vendors, including delivery, security, and other project vendors, to support timely and accurate project execution.
• Provide post‑installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required.
• Perform other job‑related duties and support additional technology projects as assigned.

What Your Bring:

• Minimum of2 years of hands‑on experiencewith network infrastructure installation, integration, troubleshooting, and technical documentation.
• Valid driver’s license and access to a reliable vehicle.
• Ability to work in active construction and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities.
• Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
• Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, wireless networking, and related technologies.
• Hands‑on experience supporting LAN and WLAN environments.
• Knowledge of Cat5e, Cat6, and fiber‑optic cabling standards, cable types, connectivity, and termination methods.
• Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls
• Experience performing Cisco IOS and network device firmware upgrades and downgrades.
• Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation.
• Strong troubleshooting and analytical skills with the ability to identify and elevate complex technical issues appropriately.
• Strong attention to detail and the ability to accurately document network configurations, installations, changes, and project activities.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management skills with the ability to manage multiple project responsibilities.
• Ability to work independently in the field while also collaborating effectively with engineers, project managers, vendors, and other team members.

Preferred:

• CCNA certification strongly preferred, with demonstrated interest in continued Cisco networking education and professional development.
• Previous networking or technology project experience within NYC DOE school buildings or administrative office environments.
• Familiarity with NYC DOE and SCA network infrastructure standards and project requirements.
• Hands‑on experience with video surveillance projects and technologies.
• Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms.