Associate Systems Admin: Healthcare Tech Support

ManpowerGroup Global, Inc.; Winter Park (FL); On-site; USD 37,505 - 53,416; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. is seeking an Assoc Systems Admin in Winter Park, Florida to support clinical research and participant engagement. The candidate will provide on-site technical support, ensure proper installation of applications and verify device functionality.

Ideal for someone with experience in healthcare technology or customer support. The role offers hands-on experience with mobile health devices, a collaborative team atmosphere, and attractive benefits including medical plans and a 401(k).

Qualifications

• Previous experience supporting clinical research or healthcare technology environments.
• Experience working in participant-facing or customer support roles.
• Ability to communicate information effectively.

Responsibilities

• Provide on-site technical support to participants during scheduled visits.
• Assist participants with porting their mobile phones to the required platform.
• Configure and pair Apple Watch devices with participant mobile phones.
• Ensure proper installation of required applications and system settings.
• Verify device connectivity, data synchronization, and functionality.

Skills

Strong communication skills

Attention to detail

Proactive troubleshooting

Mobile device management (MDM) systems

Problem-solving skills

Job description

ManpowerGroup Global, Inc. is seeking an Assoc Systems Admin in Winter Park, Florida to support clinical research and participant engagement. The candidate will provide on-site technical support, ensure proper installation of applications and verify device functionality.

Ideal for someone with experience in healthcare technology or customer support. The role offers hands-on experience with mobile health devices, a collaborative team atmosphere, and attractive benefits including medical plans and a 401(k).