Associate System Operator

JEA; Jacksonville (FL); On-site; USD 78,000 - 100,000; Full time

Job summary

JEA is seeking a trained dispatcher/operator to support the transmission and distribution system from the SOCC facility in Jacksonville, FL. The role involves supervised learning toward independent system dispatch, switching, and monitoring to ensure reliability and regulatory compliance.

Ideal candidates have significant electrical experience, an engineering degree or military power training, a valid driver’s license, and NERC certification.

Qualifications

• Minimum of four (4) years electrical experience in engineering, construction, and/or operation and/or maintenance of substation, generating plant, and transmission and/or distribution facilities.
• Associate Degree in an engineering related discipline or completion of Military Power Training School in Electrical, Electronic, Communications or Computer Technologies.
• Alternative: Minimum of two (2) years electrical experience with a Bachelor's Degree in Engineering.
• Valid driver's license required prior to employment and maintained during employment.
• North American Electric Reliability Council (NERC) Combined Balancing and Interchange/Transmission Operator or higher is required before end of probationary period.
• Employees participate in a training program with satisfactory progress and successful completion.
• Compliance with JEA ES A0200 A0101 RS 628 Screening Personnel Risk Assessments.

Responsibilities

• Provide system dispatch, monitoring, and coordination to maintain reliable transmission and distribution operations.
• Authorize and monitor switching on transmission lines, substations, and distribution circuits.
• Monitor system parameters, voltage levels, energy flows, and respond to alarms and disturbances.
• Operate EMS and related systems; document outages and equipment issues.
• Schedule generation and interchange resources; balance system constraints and contingencies.
• Maintain continuous radio communication with field personnel and perform other job-related duties.

Skills

Electrical system operations

System dispatch

Troubleshooting

Analytical thinking

Education

Associate Degree in Engineering

Bachelor's Degree in Engineering

Military Power Training School

Job description

As a training role, with direct supervision assists in performing operational planning, monitoring, coordinating and operating the transmission and distribution system and the JEA balancing area in compliance with all applicable corporate policies and procedures and regulatory requirements, to include taking corrective action to mitigate pre and post contingency events to maintain a reliable JEA and interconnected system. Guidelines are available but are not completely applicable to the work or have gaps in specificity requiring independent action, judgment and decision making to interpret, analyze and adapt methods, techniques and procedures to specific cases or problems. Solves problems within established parameters and identifies and recommends responses to new and unusual circumstances. Completed work is evaluated for technical soundness, appropriateness and conformity with policies and requirements. Regular contact with individuals in other work groups and external organizations is required to plan, coordinate or advise on work efforts, resolve problems and communicate information.

Develops plans, monitors, operates, controls and reviews outcomes to maintain an efficient, cost effective and reliable system through the performance of system dispatch, market coordination, switching, operating system equipment, and investigative tasks, consistent with JEA policies and procedures, tariffs and regulatory requirements

Provides direct and continuous monitoring of the electrical transmission and distribution system and takes action per JEA procedures and responds to system disturbances

Authorizes and monitors switching on transmission lines, substations, and distribution circuits.

Monitors system parameters and maintains proper voltage levels and energy flows within prescribed limits.

Responds to alarms from substations, underground transmission line pump houses, and other field devices, analyzes problems and takes appropriate action including documenting and reporting outages, system disturbances and equipment malfunctions.

Maintains continuous radio communication with field employees.

Operates an energy management system (EMS) and associated systems.

Issues safety hold tags and clearances to ensure the safe operation and maintenance of electrical system lines and equipment.

Monitors conventional and variable generation levels, operating capability, and operating limits, forecasts system load and variable resources, schedules generation and interchange resources and balances the system.

Determines the need and implements emergency procedures that may include the curtailment of transmission services based on JEAs tariff requirements, purchasing of emergency power, switching, re-dispatch of generation devices, interruption of firm and non-firm load;

Performs system dispatch, maintains and schedules reserves, and market coordination tasks for the economic operation of JEA resources to meet JEA load and interchange requirements within operating, fuel, reliability or environmental constraints

Performs transmission service, interchange scheduling and associated accounting tasks.

Creates, reviews and maintains data records.

Operates standard office equipment and uses required software and hardware applications.

Operates assigned vehicle.

Performs other job-related work as assigned.

Minimum of four (4) years electrical experience in engineering; construction; and/or operation and/or maintenance of substation, generating plant, and transmission and/or distribution facilities and

An Associate Degree in an engineering related discipline from an accredited college or university or successful completion of Military Power Training School in Electrical, Electronic, Communications or Computer Technologies.

~OR~

Minimum of two (2) years electrical experience in engineering; construction; and/or operation and/or maintenance of substation, generating plant, and transmission and/or distribution facilities and

A Bachelors Degree in Engineering from an accredited college or university.

A valid driver's license is required prior to employment and must be maintained during employment in this classification.

North American Electric Reliability Council (NERC) Combined Balancing and Interchange/Transmission Operator or higher is required to be obtained prior to end of the probationary period.

Employees in this classification participate in a training program in which satisfactory progress and successful completion is required.

This position requires that employees be in compliance with JEA procedure ES A0200 A0101 RS 628 Screening Personnel Risk Assessments (pre-hire for FACTA designations; pre-hire and recurring for CIP designations).

Typical hiring annual salary range: $77,625.60-$100,000

• Please note: The work location for this position is JEA's SOCC (System Operations Control Center) facility, located on the westside of Jacksonville.

Physical Requirements

Activity

Sitting

Up to 12 hours per day

Lifting

Will not generally apply

Walking

Will not generally apply

Up to 50 max. pounds

Standing

Will not generally apply

Pushing

Will not generally apply

Bending

Will not generally apply

Up to 50 max. pounds

Squatting

Will not generally apply

Pulling

Will not generally apply

Stooping

Will not generally apply

Up to 50 max. pounds

Reaching

Will not generally apply

Climbing

Will not generally apply

Balancing

Will not generally apply

Stairs

Will not generally apply

Twisting

Will not generally apply

Ladder

Will not generally apply

Crawling

Will not generally apply

Step-stool

Will not generally apply

Kneeling

Will not generally apply

Excessive heat

Will not generally apply

Typing

Up to 12 hours per day

Excessive cold

Will not generally apply

Data Entry

Up to 12 hours per day

Dust

Will not generally apply

Hands in Water

Will not generally apply

Humidity

Will not generally apply

Loud Noise

Will not generally apply

Unusual Hearing Or Vision Demands

Ability to distinguish primary colors and maintain vision correctable to 20/40; normal field of vision; normal night vision; good depth perception; good hearing and sense of smell.

Other Physical Demands Or Notes

JEA employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position. Must possess sufficient strength and agility to perform lifting, climbing and carrying of tools and equipment. Able to wear appropriate safety equipment; work at heights and perform arduous duties.

Work Locations

225 N Pearl Street

Job Posting

Oct 6, 2026, 2:27:33 PM

Closing Date

Nov 1, 2026, 11:59:00 PM