Associate System Consultant

Rittal; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Rittal LLC is seeking an Associate System Consultant to provide technical support to the sales team and customers from pre‑sales through installation and implementation. You will maintain extensive product knowledge and configure technical solutions for client success.

Travel up to 30% may be required. You will develop relationships with engineering firms, deliver presentations, produce drawings, and transfer knowledge to the sales staff to position Rittal as the preferred provider of cabinets,

Qualifications

• 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
• Strong Engineering background – Electrical or Mechanical.
• Strong experience reading and creating Electrical Schematics; CAD proficiency.

Responsibilities

• Identify and target engineering firms likely to buy from Rittal.
• Provide technical support including application assistance, documentation, and test data.
• Develop long-term relationships with key engineering firms and influencers.
• Deliver technical presentations to engineering groups and prospects.
• Create drawings and product cuts; support with AVL status and specifications.
• Travel up to 30% or more as required.

Skills

Sales aptitude

Communication

Team collaboration

Customer focus

Travel flexibility

Education

4-year Engineering degree

Tools

CAD: Inventor

CAD: SolidWorks

CAD: EPLAN

CRM tools

Job description

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

As the Associate System Consultant, you provide technical support and solutions to the sales team and customers from pre‑sales through installation and implementation. Maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client site. Analyze customer requirements and illustrate how company solutions can provide value and support their organization. Configure technical solutions for customers and ensure successful customer integration. Answer client questions on product functionality and usage and solve sales support problems. Provide technical consultation and knowledge transfer with sales staff/trainers/product support.

Responsibilities:

• Identify and target engineering firms, which design, specify or purchase products, which can be supplied by Rittal.
• Provide technical support to prospective engineering firms to include but not limited to application assistance, engineering, documentation, test results and written specifications.
• Identify new projects and opportunities with prospective engineering firms.
• Possess the ability to develop long‑term relationships at key engineering firms and large specifying influencers in respective areas.
• Support engineering firms with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified.
• Deliver presentations to engineering groups and prospects.
• Identify new projects and opportunities with prospective engineering firms and prospects.
• Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms.
• Obtain global, local or project specifications for the organization.
• Identify targeted OEMS, panel shops, contractors or integrators associated with the project. Provide communication to the entire sales organization, as well as essential internal customers.
• Establish Rittal as the default provider for cabinets, climate control and IT products at the engineering firm.
• Develop a process to maintain open projects.
• Maintain an active, accurate database of all contacts at targeted engineering firms.
• Communication market trends/requirements to product management.
• Requires travel of up to 30% or greater, depending on business demands.
• Other duties as assigned.

Knowledge & Experience:

• 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
• Strong Engineering background is required – (Electrical or Mechanical).
• Strong experience in reading and creating Electrical Schematics
• PLC programming experience is preferred.
• Previous experience working at an Engineering firm is preferred.
• Possess an aptitude for sales, including the skills and ability to sell.
• Ability to create drawings and product cuts, proficient with CAD programs-Inventor, Solidworks, Eplan.
• Prior experience as an Applications Engineer, Software engineer, or as a Hardware Design Engineer.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint. Experience utilizing Customer Relationship Management tools is preferred.

What we offer

is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment so that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.

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If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at [phone].

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.