Associate Supervisor, Operations

Danfoss GmbH; City of Utica (NY); On-site; USD 65,000 - 96,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Retirement plan

Personal insurance

Job summary

Danfoss Utica, NY is seeking an Associate Supervisor, Operations to oversee shift execution in production and distribution areas, ensuring safety, quality, and on-time delivery.

The role focuses on turning daily plans into output, supporting operators, removing barriers, and building team capability onsite. You’ll engage with engineering, quality, maintenance, and CI to resolve issues, participate in daily tier meetings, and uphold 5S and visual management.

Qualifications

• Bachelor's degree preferred; equivalent frontline leadership experience may be considered.
• Experience leading people in manufacturing, warehouse, distribution, quality, or production support preferred.
• Experience with standard work, visual management, daily production meetings, safety requirements, and quality expectations.

Responsibilities

• Lead shift start-up, labor assignments, production/warehouse execution, break coverage, changeovers, and shift performance communication.
• Ensure team members follow safety, quality, and standard work; enforce escalation procedures and transaction requirements.
• Monitor output, downtime, scrap, rework, labor efficiency, and material availability; manage scheduling attainment and pick/pack accuracy.
• Escalate material shortages, equipment issues, quality concerns, staffing gaps, engineering needs, safety risks, and delays impacting customers.
• Coach employees, support training, address performance concerns, recognize good performance, and maintain shift handoff documentation.
• Conduct daily tier meetings, review visual boards, update action items, communicate priorities, and verify countermeasure completion.
• Ensure proper handling, labeling, traceability, nonconforming material segregation, cleanliness, packaging protection, and lot control.

Skills

Communication

Coaching

Conflict resolution

Follow-up

Education

Bachelor's degree in operations, manufacturing, business, engineering, supply chain, or related field

Job description

Associate Supervisor, Operations

Req ID: 50587 Job Location: Utica, NY, US Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Category: Supply Chain and Operations Work Location Type: On-site Job Description

The Impact You'll Make

Leads shift execution in the assigned production, warehouse, Quad, Flex, or support area, including staffing, safety, quality, output, training, escalation, and shift handoff for the Utica liquid-cooling manufacturing and distribution site.

This role is the front-line leader responsible for converting the daily plan into safe, quality production or distribution output. The Supervisor supports operators, removes barriers, escalates abnormalities, reinforces standard work, and builds team capability. This is an onsite position and the salary range is 65-96K based on experience.

What You’ll Be Doing

Essential Duties and Responsibilities

• Lead shift start-up, labor assignments, production or warehouse execution, break coverage, changeovers, and shift performance communication.
• Ensure team members follow safety rules, quality standards, work instructions, standard work, escalation procedures, and transaction requirements.
• Monitor output, downtime, scrap, rework, labor efficiency, training needs, schedule attainment, pick/pack accuracy, or material availability as applicable.
• Escalate material shortages, equipment issues, quality concerns, staffing gaps, engineering needs, safety risks, and customer-impacting delays.
• Coach employees, support training, address performance concerns, recognize good performance, and maintain shift handoff documentation.
• Conduct daily tier meetings, review visual boards, update action items, communicate priorities, and verify completion of assigned countermeasures.
• Ensure proper handling, labeling, traceability, nonconforming material segregation, cleanliness, packaging protection, and lot control in the assigned area.
• Support containment, sorting, rework, recovery plans, overtime plans, schedule changes, and customer expedite priorities as directed.
• Partner with Engineering, Quality, Maintenance, Supply Chain, EHS, and CI to resolve issues and prevent repeat problems.
• Maintain 5S, housekeeping, PPE compliance, tool control, material presentation, and safe work practices in the assigned area.
• Verify employee training status, cross-training needs, certification requirements, and adherence to standard work.
• Support kaizen events, standard work updates, process trials, and sustainment audits.

What We're Looking For

Qualifications

• Bachelor's degree in operations, manufacturing, business, engineering, supply chain, or a related field preferred; equivalent front-line leadership experience may be considered.
• Experience leading people in manufacturing, warehouse, distribution, quality, logistics, or production support preferred.
• Experience with standard work, visual management, daily production meetings, safety requirements, and quality expectations preferred.
• Strong communication, coaching, conflict resolution, and follow-up skills required.

Technical Requirements

• Working knowledge of production or warehouse processes, standard work, safety requirements, quality checks, labor assignments, shift handoff, and escalation procedures for the assigned area.
• Ability to monitor hourly output, downtime, scrap, rework, labor efficiency, training status, staffing needs, schedule attainment, and distribution accuracy as applicable.
• Experience using visual management, 5S, daily production boards, shift communication, and basic problem-solving methods to manage execution.
• Ability to identify and elevate material shortages, equipment issues, quality concerns, staffing gaps, engineering needs, and safety risks.
• Ability to coach employees on work instructions, quality expectations, safe work practices, performance standards, and accountability routines.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like annual bonus, paid vacation, retirement plan, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.