Associate, Studio Services

060 SAKS & CO LLC; San Francisco, Beverly Hills (CA, FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Job summary

Saks Fifth Avenue in San Francisco is seeking a Studio Services & Operations Associate to support selling and operational duties under the Studio Services & Operations Manager. You will help deliver an exceptional client experience while coordinating merchandise pulls and client communications.

The role requires strong interpersonal skills, attention to detail, and the ability to adapt in a fast-paced luxury environment. Proficiency with MS Word/Excel/PowerPoint and Google Suite is expected.

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
• Proficiency in MS Word, Excel, PowerPoint, Google Suite, Apple, etc
• Strong attention to detail and ability to interact professionally with a polished demeanor
• Savviness in technology and systems
• Ability to lift heavy items

Responsibilities

• Maintain a consistent high level of service and focus on providing an exceptional experience for the client
• Greet clients upon arrival
• Provide hands on collaboration while selecting and pulling merchandise
• Assist with hanger changes and sizing requests
• Partner with clients and Style Advisors on department related communication, as well as managing leased vendor relationships
• Ad hoc responsibilities as needed

Skills

Interpersonal skills

Teamwork

Problem-solving

Attention to detail

Organizational skills

Lifting heavy items

Education

Bachelor's degree or equivalent combination of education and experience

Tools

MS Word

Excel

PowerPoint

Google Workspace

Apple software

Job description

Salary Range $17.00 - $25.30*

Job Description

Under the direction of the Studio Services & Operations Manager, the Associate will be responsible for performing both selling and operational duties. The Associate will support the processes for Studio Services.

Who You Are

You get things done by engaging in high-level teamwork and flexing your interpersonal skills. You are a natural problem-solver who is intuitively analytical and creative. You possess a positive, solution-oriented, and customer-focused mindset. You have a strong attention to detail and ability to remain extremely organized. You thrive in a fast-paced environment with the flexibility to adapt to change.

You Also Have

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
• Proficiency in MS Word, Excel, PowerPoint, Google Suite, Apple, etc
• Strong attention to detail and ability to interact professionally with a polished demeanor
• Savviness in technology and systems
• Ability to lift heavy items

As The Studio Services & Operations Associate, You Will

• Maintain a consistent high level of service and focus on providing an exceptional experience for the client:
• Greet clients upon arrival
• Provide hands on collaboration while selecting and pulling merchandise
• Assist with hanger changes and sizing requests
• Partner with clients and Style Advisors on department related communication, as well as managing leased vendor relationships
• Ad hoc responsibilities as needed

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation.

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Salary and other benefits

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits

We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

About the Company

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [e-mail].