Associate Store Manager- Sales & Service, Full Time, Roseville- Pottery Barn

Williams Sonoma; Roseville (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated management professional to lead a dynamic team in a fast-paced retail environment. This role involves collaborating with the General Manager to drive sales, manage operations, and foster a culture of exceptional customer service. You will have the opportunity to train and develop associates while ensuring that store standards are met. With a focus on innovation and a supportive leadership team, this position offers a chance to thrive in a creative atmosphere where your contributions will make a significant impact. If you're passionate about retail and eager to lead a team to success, this is the role for you.

Benefits

Generous employee discount

401(k) plan

Paid vacations and holidays

Health benefits

Wellness program

Learning opportunities

Cross-brand career opportunities

Qualifications

• 2-3 years of management experience in specialty retail.
• Proven ability to manage staff to exceed sales goals.

Responsibilities

• Ensure the store meets sales and contest goals.
• Train and motivate associates in sales and customer service.

Skills

Management Experience

Sales Management

Staff Training and Development

Effective Communication

Organizational Skills

Leadership Skills

Problem Solving

Tools

POS Systems

Job description

You’re excited about this opportunity because you will...

In partnership with the General Manager, ensure the store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.

Prioritize, plan, and adjust schedules and daily agendas to meet business goals. Hold the team accountable for achieving these goals. Collaborate with the General Manager to recruit, interview, and select qualified candidates to build a talent pipeline for current and future business needs.

Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge.

Develop associates to assume increased responsibilities.

Assess performance and provide ongoing feedback; complete and deliver performance appraisals and development plans. Ensure the team provides an exceptional customer experience to achieve World Class Service standards.

Maintain a presence on the sales floor and ensure adequate staff coverage in all areas of the store.

Maintain a safe work environment with ongoing safety training and awareness.

Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.

Manage store operations in partnership with the General Manager, including inventory levels and cash control to minimize losses.

Ensure the store adheres to company guidelines during opening and closing procedures.

Monitor company assets through accurate inventory procedures.

Ensure associates comply with all company policies and procedures.

Create and maintain an environment where all associates are treated fairly and with dignity and respect, in line with our People First Philosophy.

Why you will love working at Williams-Sonoma, Inc.

We’re a successful, fast-growing company with an entrepreneurial vibe.

We are a technologically and data-driven business.

We offer competitive salaries and comprehensive health benefits.

We’re at the forefront of tech and retail, redefining technology for the next generation.

We’re passionate about our clients and focus on delivering an exceptional customer experience.

We foster a creative environment daily.

Our leadership team is experienced, supportive, and open to new ideas.

We believe in autonomy and reward initiative.

We have fun!

We’re excited about you because...

You have 2-3 years of management experience, preferably in specialty retail.

You have a proven ability to manage staff to meet and exceed sales and payroll goals.

You can identify top talent and are skilled in training, developing, and retaining great people.

You can think through complex issues and manage multiple tasks and priorities effectively.

You possess effective communication, organizational, and leadership skills.

You can motivate and influence others through personal actions and examples.

You are capable of achieving results independently and through teamwork.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods.

Ability to operate POS systems.

Ability to lift and mobilize medium to large items, up to 75 pounds, using proper equipment and safety techniques.

Benefits:

This role offers a competitive compensation package including pay and benefits. Pay is based on factors such as education, experience, certifications, and location. The anticipated pay range is $30.00 - $33.00 per hour.

Once employed, you can enjoy a variety of benefits designed to support your growth, health, family, and future, depending on your position and location, including:

A generous discount on all Williams Sonoma Inc. brands.

A 401(k) plan and other investment options.

Paid vacations, holidays, and other time-off programs.

Health benefits including insurance, tax-free spending accounts, leave policies, and more.

A wellness program supporting your physical, financial, and emotional health.

Learning opportunities through WSI University.

Cross-brand and cross-function career opportunities.

Note: WSI will not sponsor immigration cases or provide relocation assistance for this role.

Williams-Sonoma, Inc. is an Equal Opportunity Employer and considers qualified applicants with criminal histories in accordance with applicable laws.