Associate Specialist, Carrier Sales

RXO, Inc.; Minnesota; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

401(k) retirement plan

Health benefits

Paid time off

Job summary

RXO, Inc. is seeking a procurement-focused professional to cultivate carrier relationships, negotiate freight moves, and ensure smooth execution of shipments.

The role involves ongoing liaison with carriers and customers to maintain service quality and timely updates on routes and delays. Ideal candidates will have procurement and transportation exposure, plus experience in sales or customer service, with the ability to work independently and across teams.

Qualifications

• 1 year of procurement experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.
• Ability to exercise judgment and discretion while working independently within authorized limits.

Responsibilities

• Cultivate strong carrier relationships and negotiate to secure carriers for freight.
• Maintain continuous communication with carriers and customers for high-quality freight movement.
• Inform all parties of route changes, delays, or issues as necessary.
• Schedule pickup and delivery times considering weather, traffic, and service rules.

Skills

Carrier relationships

Lead generation

Customer service

Education

Bachelor’s degree or equivalent

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $21.64/hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Compensation for this role is $21.64 hourly. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

What Your Day-to-day Will Look Like

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

At a Minimum, You’ll Need

• 1 year of procurement experience

It’d Be Great If You Also Have

• Bachelor’s degree or equivalent related work or military experience
• 1 year of transportation experience
• 2 years of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.