Associate Carrier Sales Representative

RXO, Inc.; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Pre-tax accounts

Disability insurance

Life insurance

EAP

Career development

Paid time off

Job summary

RXO, Inc. is seeking an Associate Carrier Sales Representative in Ann Arbor, MI to source and secure carriers for freight movements. You will negotiate rates, maintain carrier relationships, and ensure timely, cost-efficient shipping.

The role emphasizes strong communication with carriers and customers, plus accurate data entry and responsive issue resolution to uphold RXO’s standards.

Qualifications

• 1 year of procurement experience.
• Bachelor’s degree or equivalent related work or military experience is a plus.
• 1 year of transportation experience is preferred.
• 2 years of sales or customer service experience is desirable.

Responsibilities

• Cultivate strong carrier relationships while negotiating and securing carriers to move freight.
• Maintain communication with carriers and customers to ensure a high-quality freight movement process.
• Inform all parties of route changes, delays, freight concerns or other issues as necessary.
• Schedule pickup and delivery appointment times; consider factors like weather, traffic, miles and service rules.
• Follow established procedures regarding loads to ensure shipment integrity and RXO brand.
• Accurately maintain information in RXO's operating systems.
• Research available databases for leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure carrier charges are accurate.

Skills

Procurement experience

Carrier relations

Negotiation

Communication

Education

Bachelor’s degree or equivalent

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As an Associate Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.

What Your Day-to-day Will Look Like

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company's operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

At a Minimum, You’ll Need

• 1 year of procurement experience

It’d Be Great If You Also Have

• Bachelor’s degree or equivalent related work or military experience
• 1 year of transportation experience
• 2 years of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.